Aaron Soo-Hoo Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, California, Us

• Co-led RFP for LCD recycling services that generated an aggregate 80% increase in mobile device core buy rates.• Executed corrective action process for last-mile delivery provider, which improved their on-time delivery performance from 75% to 97%.• Streamlined special parts program supporting Walmart repair kiosks; improved tracking and reporting mechanisms for parts purchasing and enhanced overall process visibility. • Key driver in achieving operational targets for competitive bid pilot programs that led to securing new partnerships with Apple, LG, and Samsung.

San Francisco, Ca, Us

• Organized weekly workflow with engineering department on technical projects, bugs & feature requests for continuous improvement to the e-commerce platform.• Reported project status, schedule outline, budget costs and review with cross-functional teams on result outcomes.• Onboarded new vendors and facilitated procurement planning for seasonal, non-floral product promotions.

San Francisco, Ca, Us

• Managed delivery partner relationships for eight couriers, which included strategizing network improvements for last-mile delivery and negotiating pricing for high volume holidays.• Ensured 98% on-time delivery through strategic planning and expanding geographic reach of same-day delivery.• Managed inventory control nationwide through close coordination with partner vendors to maintain consistent supply at all times; purchased hard goods and coordinated logistics from supplier to receiving distribution.• Spearheaded FedEx’s pilot program for same-day delivery in the SF Bay Area and Los Angeles markets.

San Francisco, Ca, Us

• Fully built out delivery network from the ground up, onboarded global delivery partners to cover same-day delivery markets for SF Bay Area, Los Angeles, and New York City, and next-day delivery for nationwide coverage.• Monitored day-to-day delivery partner operations, facilitated weekly feedback, communication, and evaluated key metrics to continuously drive higher performance and ensure customer retention.• Oversaw inventory and purchasing of entire dry goods supply for all distribution hubs; issued purchase orders and assisted in billing reconciliation.• Played an essential role in launching BloomThat’s third same day market in New York City in 90 days.

San Francisco, Ca, Us

• Supported delivery dispatch logistics for contracted drivers covering the SF Bay Area using BloomThat’s e-commerce dashboard system, ensuring maximum efficiency to fulfill the company’s mission of product delivery within 90 minutes of order placement.• Assisted in expediting production by monitoring stocking levels and coordinating supply refreshment for mobile distribution hubs in a timely manner, and occasionally delivered orders to customers as needed.• Estimated and purchased packaging supplies, meeting the production team’s weekly supply inventory needs.

Goleta, California, Us

Serve as an on-campus promoter for the University of California's Education Abroad Program. Responsibilities include working collaboratively with other ambassadors and campus partners to develop and launch creative outreach activities aimed at promoting student participation.

Emeryville, Ca, Us

• Coordinated distribution for up to 2,800 cases of coffee per day to support daily demand and warehouse operations • Processed orders with close attention to detail in order to guarantee customer satisfaction • Exercised teamwork to fulfill shipping, receiving, and order replenishment needs in a timely manner

Master Of Supply Chain Management

Bachelor Of Science (B.S.), Business Administration

Business, Bba, Faculty Of Business And Economics - Education Abroad Program