As a Technical Consultant in the telecommunications sector for the Southern Cone, I consistently engage with both national and international clients. My responsibilities span providing technical support, actively participating in pivotal meetings for new product management – from profiling to solution integration.Actively involved in the pre-sales sector, I provide consultancy on diverse technologies and prepare demos to aid clients in comprehending our portfolio. In post-sales, my role entails coordinating and supporting dynamic and corrective actions, identifying quality or functionality issues in the offered products.Maintaining a seamless connection with suppliers of SIM cards, mobile devices, networks, and content is integral to project realization. Additionally, I am involved in training and educating clients on the various technologies and software provided by our company.

Managed the technical interface for clients in Paraguay, Bolivia, and Argentina, ensuring timely and efficient fulfillment of their needs.Provided crucial support to senior technical consultants in delivering commercial products to VIP clients, offering technical assistance and guidance tailored to their requirements.Contributed significantly to the resolution of technical issues by formulating comprehensive investigation plans, including log analysis, traceability, and on-site testing.Led documentation efforts for various projects, internal processes, technical information, and how-to guides, ensuring comprehensive capture and accessibility of necessary information for relevant stakeholders.Developed a Python tool enabling the automation of Jira tasks, resulting in a remarkable 90% improvement in efficiency.

Mambo Digital began with a simple mission: to create software solutions that drive real impact. What started as a small team focused on delivering high-quality, custom digital products has grown into a full-scale software factory, serving clients worldwide.

FRIENDS PROJECT is a clothing brand founded by two friends. After several collaborative projects, we decided to synergize our efforts on this journey to communicate what binds us together: friendship.