Aaron Tank Email & Phone Number

Overland Park, Ks, Us

Overland Park, Ks, Us

Kansas City, Missouri, Us

Member of a new team at Hallmark to identify, execute on, and document automation opportunities across the enterprise, using a variety of tools within the RPA and process automation spaces.Work closely with InfoSec and system architects to formulate best-practices and frameworks for scalable, maintainable automation.Develop and deploy new RPA processes within UiPath, administered via UiPath Automation Cloud/Orchestrator, as well as Power Automate Desktop and ServiceNow RPA, as well as non-RPA automations and process improvements across our suite of existing tools.

Kansas City, Missouri, Us

As a sole resource, design, develop, deliver and maintain automation for end-to-end retail software regression release testing. Developed automation for our entire primary software suite, including ~115 fully automated regression testing scripts, reducing time for manual release testing from 2 weeks to around 6 hours.Create tools and processes leveraging UiPath, ServiceNow, and Azure DevOps CI/CD pipelines to rapidly iterate and deliver value from automation projectsIdentify and deliver upon additional opportunities for automation within the department and the organization as a wholeDemonstrate a business case for adoption of automation throughout the organization and lay an extensible and flexible groundwork of best practices, documentation, and more to eventually grow into an RPA Center of Excellence

Kansas City, Missouri, Us

Responsible for ITIL problem management and resolution across multiple critical business areasRelease management and QA testing24/7 On-call support for nights, weekends and holidaysEarned ITIL Foundations certificationRecognized as a subject matter expert in SQL, ServiceNow, process automation/improvement, and moreAssist department’s ServiceNow admin with instance management and developing new applications Created tools in ServiceNow to cleanup and maintain our retail mobile device CMDBSpearheaded an initiative to replace our outdated and difficult-to-maintain testing solution with the ServiceNow Test Management Suite, cutting the time spent testing new releases of our POS and MM/SO software in half. Began work to use RPA to automate our release testing entirelyReceived multiple formal and informal commendations for my work and contributions, including the Hallmark IT Organization’s annual Cultural Advocacy Award, RTSD Annual Performance Award, and dozens of commendations from Hallmark’s employee-to-employee recognition program URock.

Kansas City, Missouri, Us

-Technical Analyst I (July 2013 – Aug 2014)-Technical Analyst II (Aug 2014 – Aug 2015)Promoted multiple times within Hallmark’s Retail Technology Service Desk, gaining increasing responsibilities each time.Responsible for supporting all technology at Hallmark Gold Crown specialty storesFront-line calltaker troubleshooting and remotely resolving hardware, software, and training issues at over 1000 Gold Crown locations in the US and CanadaDeveloped software and processes to assist all technical analysts with efficient troubleshooting. -Technical Analyst III (Aug 2015 – Feb 2017)Provided escalated incident support and consultation to front-line call-takers.Worked with SQL database functions for chain-wide MM/SO problem solvingDemonstrated excellent technical writing skills in issue and problem documentationChampioned a culture of knowledge-centered support among my peersLed regular training sessions on SQL for 20+ employees at a variety of levels-Served as ROM Team Lead (Oct 2014 – Dec 2016)Direct support contact for owners of large chainsSupported Oracle RETEK, our legacy headquarters MM/SO softwareAssisted in decommission of the platform and transitioning users to our new software with minimal disruption.

San Francisco, California, Us

Produce photography, sell prints, arrange shoots

Install and maintain audio/visual systems such as projectors and sound systems, provide and setup requested equipment for events and outside clients, and troubleshoot and repair in-class equipment failures.

Film daily activities and produce daily recap videos, film and edit nightly concerts, produce DVDs for sale to camp attendees.

Olathe, Kansas, Us

I am in charge of overseeing and maintaining all equipment, diagnosing problems and repairing them, and contacting appropriate outside technicians to handle any problems I am unable to handle myself.

Olathe, Kansas, Us

Manage station operations, budget, staff. Select programming direction and ensure all productions meet with expected standards. Produce weekly shows, maintain studio, purchase and setup equipment.

Lenexa, Ks, Us

120-hour internship. Editing video, tape duplication, photography for Susie magazine and inventory.

Ottawa, Kansas, Us

Taped events, captured and edited footage, produced DVD's, digitized old tapes, supervised and trained other lab techs