With a foundational background in Criminal Justice from Mercy College and a long-standing role as a Concierge, my career has been shaped by a commitment to service quality, security, and organizational skills. At 61 West 62nd Street Owners Corp., our team has enhanced the living experience of residents through vigilant safety measures and meticulous attention to detail in managing daily operations.My proficiency lies in critical thinking and problem-solving, honed through both educational insights and hands-on experience. We have successfully fostered a secure environment and streamlined service procedures, ensuring the smooth handling of inquiries and packages. My role is instrumental in supporting the safety and satisfaction of our community, reflecting my dedication to excellence and effective communication.