Aaron T. Email & Phone Number

Redmond, Washington, Us

As a Senior Customer Success Account Manager (CSAM), I am a delivery leader in our account team and a strategic, trusted partner and advisor to Microsoft State and Local Government customers in Washington State. Responsible for delivery and operational execution against Customer Success Contracts and orchestration of cross-functional programs that deliver customer value and enable transformational customer outcomes.

Seattle, Wa, Us

Amazon Web Services (AWS) offers a broad set of global compute, storage, database, analytics, application, and deployment services that help organizations move faster, lower IT costs, and scale applications. The AWS cloud computing platform provides the flexibility to build applications your way, regardless of use case or industry. Save time, money, and let AWS manage your infrastructure, without compromising scalability, security, or dependability.As an Enterprise Sales Representative, I led digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. Established Amazon Web Services - AWS as the key cloud technology provider across 24 strategic managed accounts.• Achieved 102% to plan by increasing time devoted to advisory and service delivery. • Promoted the entire AWS product and services portfolio to a public sector market segment. • Closed C-level decision makers and direct growth and scaling in cloud, SaaS, and related product markets.• Consulted with clients and analyzed ecosystems for optimization while maximizing accounts and markets.• Worked closely with developers and designers, technical SMEs, PDMs, and marketing program leaders. • Analyzed and optimized customer relationship management (CRM) strategy and account prioritization.

Seattle, Wa, Us

Strategically engaged at the CXO level, worked closely with software developers and IT architects to drive revenue and increase market share in a defined set of accounts. Delivered incremental MoM growth with full sales life-cycle responsibility to uncover, manage, and launch opportunities—quickly earned the status of trusted advisor. Owned sales, adoption, and optimization for existing customer base, with revenue responsibility to deliver incremental MoM growth.• Achieved 166% to plan using incremental growth strategy that leveraged client results to earn business.• Directed account relations and aggregated feedback as the growth-driven voice of the customer. • Worked closely with partner development managers, professional services, and solution architects. • Exceeded revenue targets through C-Suite consultations to identify new business in greenfield accounts.• Developed and executed plans to grow the AWS footprint while maintaining a robust sales pipeline.• Created and articulated compelling value propositions and executive presentations to executive teams.• Accelerated customer adoption through sales engagements and successful go-to-market (GTM) strategy.

Seattle, Wa, Us

Charged with growing 2,300 accounts, leading technical teams, and setting customer experience (CX) strategy.• Expanded NPO market after attaining unprecedented metric success in the segment. • Managed accounts and grew Canadian Public Sector business in assigned segment. • Increased share of wallet by focusing on sustainable optimization of services versus maximizing revenue.

Seattle, Wa, Us

Charged with growing 2,300 accounts, leading technical teams, and setting customer experience (CX) strategy.• Expanded market after attaining unprecedented metric success in NPO, EDU, and HealthCare. • Managed accounts and grew Canadian Public Sector business in EDU, NPO, and HealthCare segments.• Increased share of wallet by focusing on sustainable optimization of services versus maximizing revenue.

Seattle, Wa, Us

Trusted Advisor responsible for driving vendor business growth and contributing to the improvement of CX initiatives. Analyze data and make recommendations to decision makers to improve business input metrics that drive growth. Led technical service teams and cross-train resources on technical documentation. • Optimized accounts as a relationship manager to include data analysis, reporting, and forecasting. • Educated and trained vendors and internal teams on AWS tools, policies, and product ecosystem. • Charged with developing all verticals as the first customer success hire for the public sector team.• Earned cross-functional acclaim while working hands-on with solutions architects and product teams. • Widened organizational visibility by developing scalable business plans and driving sustainable growth.

Acyclica is the Cloud layer for infrastructure (IoT), providing high resolution, and real-time information to DaaS and SaaS clients. Renegotiated all contracts and SLAs after increasing up time from 80% to 99.999%.• Generated over 200K in new and unexpected business, while managing $2M in revolving business. • Demonstrated ability to successfully sell bleeding edge IoT and artificial intelligence (AI) technology. • Interfaced in-depth with and evaluated product roadmaps with product owners and managers.• Created and delivered compelling ABM campaigns, end-user presentations, and demonstrations.• Partnered with VP of Sales and SDRs to drive revenue opportunities for new and legacy accounts.• Probed the distributor ecosystem, gathered competitive Intel; analyzed market trends and sales data.• Transitioned from an engagement-driven to a data-driven post providing insights and intel to leaders.• Reported to a former VP from INRIX in this startup. Declined sales role in Denver after reorganization.

Kirkland, Wa, Us

Managed $7M (80% of $9M in total Public Sector) domestic and global accounts for this SaaS and DaaS company. INRIX provides platform services and mobile applications for road traffic and driver telematics. • Closed small runoffs all the way up to deals worth $1.5M, with a mid-range of $79K to $250K.

Frisco, Tx, Us

A-Ware Software (aka MusicMaster) is the global leader in content scheduling and metadata management software for radio, television, cable, satellite, online and retail store audio. Technical selling abilities were challenged across 300+ volatile accounts in an aggressive selling and service environment. With 24/7 on-call accountability and territory worldwide (AU, CAN, APAC) from India to Japan to ‘West of the Rockies’—managing stakeholders at every level across time zones and cultural business practices.• 24x7 front-line contact for 300 clients in North American, Australian, Indian, and Japanese markets.• Managed accounts and accelerated broadcast software adoption through aggressive sales and service.

Bachelor Of Arts, Broadcast Communications

Pmp-Eligible | Project Management Full Prep

Sql Server Developer Program | Business Intelligence Certificate

Html & Css Primer Courses