Aaron T.

Aaron T. Email and Phone Number

Senior Customer Success Account Manager (CSAM) at Microsoft | Enterprise Account Management & Leadership | New Business Development/Strategy/Alliances | AWS Alumni | Commercial-Public Sector Experience | Cloud Certified @ Microsoft
Redmond, WA
Aaron T.'s Location
Seattle, Washington, United States, United States
About Aaron T.

As a Technology Executive, Aaron Taylor offers comprehensive experience in sales growth, customer sucess, business development, channel-partner development, and alliance management, quickly achieving trusted advisor status—directing full-cycle sales engineering from end-to-end. A consultative seller who builds lasting partner ecosystems while also contributing to go-to-market plans for new solutions.In his current role as Senior Customer Success Account Manager (CSAM), Aaron is a delivery leader on the Microsoft Account Team, and a strategic and trusted partner and advisor to SLG customers in Washington State and King County.Proven relationship management strategy, business development wins, and stellar metric results for ecosystem accounts.Aaron works end-to-end in technical sales, from lead generation, to presales, and to post-sales. Offering full-scale sales engineering, SDLC, DevOps, QA, and testing experience, while boasting cutting-edge big data, data analytics, AI / ML, and IoT exposure as well—excelling as a product evangelist within infrastructure as a service (IaaS), data center as a service, data as a service (DaaS), platform as a service (PaaS) and software as a service (SaaS). As a product evangelist, Aaron leads Software Project Management (SDLC) implementation/integration of all services, staying current on ever-increasing benefits associated with artificial intelligence and machine learning (AI/ML). Recruited by past managers based on performance and wide acclaim for vendor, partner, and stakeholder management.

Aaron T.'s Current Company Details
Microsoft

Microsoft

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Senior Customer Success Account Manager (CSAM) at Microsoft | Enterprise Account Management & Leadership | New Business Development/Strategy/Alliances | AWS Alumni | Commercial-Public Sector Experience | Cloud Certified
Redmond, WA
Website:
microsoft.com
Employees:
10
Company phone:
0124 415 8000
Aaron T. Work Experience Details
  • Microsoft
    Senior Customer Success Account Manager
    Microsoft 2024 - Present
    Redmond, Washington, Us
    As a Senior Customer Success Account Manager (CSAM), I am a delivery leader in our account team and a strategic, trusted partner and advisor to Microsoft State and Local Government customers in Washington State. Responsible for delivery and operational execution against Customer Success Contracts and orchestration of cross-functional programs that deliver customer value and enable transformational customer outcomes.
  • Amazon Web Services (Aws)
    Enterprise Account Manager
    Amazon Web Services (Aws) Jul 2022 - Nov 2023
    Seattle, Wa, Us
    Amazon Web Services (AWS) offers a broad set of global compute, storage, database, analytics, application, and deployment services that help organizations move faster, lower IT costs, and scale applications. The AWS cloud computing platform provides the flexibility to build applications your way, regardless of use case or industry. Save time, money, and let AWS manage your infrastructure, without compromising scalability, security, or dependability.As an Enterprise Sales Representative, I led digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. Established Amazon Web Services - AWS as the key cloud technology provider across 24 strategic managed accounts.• Achieved 102% to plan by increasing time devoted to advisory and service delivery. • Promoted the entire AWS product and services portfolio to a public sector market segment. • Closed C-level decision makers and direct growth and scaling in cloud, SaaS, and related product markets.• Consulted with clients and analyzed ecosystems for optimization while maximizing accounts and markets.• Worked closely with developers and designers, technical SMEs, PDMs, and marketing program leaders. • Analyzed and optimized customer relationship management (CRM) strategy and account prioritization.
  • Amazon Web Services (Aws)
    Account Manager
    Amazon Web Services (Aws) Apr 2021 - Jun 2022
    Seattle, Wa, Us
    Strategically engaged at the CXO level, worked closely with software developers and IT architects to drive revenue and increase market share in a defined set of accounts. Delivered incremental MoM growth with full sales life-cycle responsibility to uncover, manage, and launch opportunities—quickly earned the status of trusted advisor. Owned sales, adoption, and optimization for existing customer base, with revenue responsibility to deliver incremental MoM growth.• Achieved 166% to plan using incremental growth strategy that leveraged client results to earn business.• Directed account relations and aggregated feedback as the growth-driven voice of the customer. • Worked closely with partner development managers, professional services, and solution architects. • Exceeded revenue targets through C-Suite consultations to identify new business in greenfield accounts.• Developed and executed plans to grow the AWS footprint while maintaining a robust sales pipeline.• Created and articulated compelling value propositions and executive presentations to executive teams.• Accelerated customer adoption through sales engagements and successful go-to-market (GTM) strategy.
  • Amazon Web Services (Aws)
    Territory Account Manager
    Amazon Web Services (Aws) Jan 2021 - Apr 2021
    Seattle, Wa, Us
    Charged with growing 2,300 accounts, leading technical teams, and setting customer experience (CX) strategy.• Expanded NPO market after attaining unprecedented metric success in the segment. • Managed accounts and grew Canadian Public Sector business in assigned segment. • Increased share of wallet by focusing on sustainable optimization of services versus maximizing revenue.
  • Amazon Web Services (Aws)
    Territory Account Manager
    Amazon Web Services (Aws) Feb 2020 - Jan 2021
    Seattle, Wa, Us
    Charged with growing 2,300 accounts, leading technical teams, and setting customer experience (CX) strategy.• Expanded market after attaining unprecedented metric success in NPO, EDU, and HealthCare. • Managed accounts and grew Canadian Public Sector business in EDU, NPO, and HealthCare segments.• Increased share of wallet by focusing on sustainable optimization of services versus maximizing revenue.
  • Amazon Web Services (Aws)
    Customer Success Manager
    Amazon Web Services (Aws) Mar 2018 - Feb 2020
    Seattle, Wa, Us
    Trusted Advisor responsible for driving vendor business growth and contributing to the improvement of CX initiatives. Analyze data and make recommendations to decision makers to improve business input metrics that drive growth. Led technical service teams and cross-train resources on technical documentation. • Optimized accounts as a relationship manager to include data analysis, reporting, and forecasting. • Educated and trained vendors and internal teams on AWS tools, policies, and product ecosystem. • Charged with developing all verticals as the first customer success hire for the public sector team.• Earned cross-functional acclaim while working hands-on with solutions architects and product teams. • Widened organizational visibility by developing scalable business plans and driving sustainable growth.
  • Acyclica, Inc. (Acquired By Flir Systems)
    Director Of Customer Engagement
    Acyclica, Inc. (Acquired By Flir Systems) Mar 2017 - Oct 2017
    Acyclica is the Cloud layer for infrastructure (IoT), providing high resolution, and real-time information to DaaS and SaaS clients. Renegotiated all contracts and SLAs after increasing up time from 80% to 99.999%.• Generated over 200K in new and unexpected business, while managing $2M in revolving business. • Demonstrated ability to successfully sell bleeding edge IoT and artificial intelligence (AI) technology. • Interfaced in-depth with and evaluated product roadmaps with product owners and managers.• Created and delivered compelling ABM campaigns, end-user presentations, and demonstrations.• Partnered with VP of Sales and SDRs to drive revenue opportunities for new and legacy accounts.• Probed the distributor ecosystem, gathered competitive Intel; analyzed market trends and sales data.• Transitioned from an engagement-driven to a data-driven post providing insights and intel to leaders.• Reported to a former VP from INRIX in this startup. Declined sales role in Denver after reorganization.
  • Inrix
    Sales Engineer - Technical Account Manager (Tam), North America
    Inrix Nov 2014 - Mar 2017
    Kirkland, Wa, Us
    Managed $7M (80% of $9M in total Public Sector) domestic and global accounts for this SaaS and DaaS company. INRIX provides platform services and mobile applications for road traffic and driver telematics. • Closed small runoffs all the way up to deals worth $1.5M, with a mid-range of $79K to $250K.
  • Musicmaster, Inc.
    Sales Engineer - Technical Account Manager (Tam) - Consultant, North America - Apac
    Musicmaster, Inc. Apr 2003 - Nov 2014
    Frisco, Tx, Us
    A-Ware Software (aka MusicMaster) is the global leader in content scheduling and metadata management software for radio, television, cable, satellite, online and retail store audio. Technical selling abilities were challenged across 300+ volatile accounts in an aggressive selling and service environment. With 24/7 on-call accountability and territory worldwide (AU, CAN, APAC) from India to Japan to ‘West of the Rockies’—managing stakeholders at every level across time zones and cultural business practices.• 24x7 front-line contact for 300 clients in North American, Australian, Indian, and Japanese markets.• Managed accounts and accelerated broadcast software adoption through aggressive sales and service.

Aaron T. Education Details

  • Washington State University
    Washington State University
    Broadcast Communications
  • Institute Of Project Management
    Institute Of Project Management
    Pmp-Eligible | Project Management Full Prep
  • Everett Community College
    Everett Community College
    Sql Server Developer Program | Business Intelligence Certificate
  • School Of Visual Concepts
    School Of Visual Concepts
    Html & Css Primer Courses

Frequently Asked Questions about Aaron T.

What company does Aaron T. work for?

Aaron T. works for Microsoft

What is Aaron T.'s role at the current company?

Aaron T.'s current role is Senior Customer Success Account Manager (CSAM) at Microsoft | Enterprise Account Management & Leadership | New Business Development/Strategy/Alliances | AWS Alumni | Commercial-Public Sector Experience | Cloud Certified.

What schools did Aaron T. attend?

Aaron T. attended Washington State University, Institute Of Project Management, Everett Community College, School Of Visual Concepts.

Who are Aaron T.'s colleagues?

Aaron T.'s colleagues are Rady Bass, Sıla Esen, Bhupinderjit Singh, Abdelali Zitouni, Shahad Mohammmed, Maliciah Dishmon, Tom Riley.

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