West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes. We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Forrester. Let’s find more value for your business. Share our passion at westmonroe.com.

Worked as a Business Analyst on projects within Customer Service, Sales, and Marketing.

• Built AI learning model using Pecan Analytics platform to predict likelihood of a customer purchase for sales targeting• Transitioned 3 sales and marketing reports to new PowerBI dashboards, requiring SQL and Azure queries

• Presented in weekly 2-hour recruitment information sessions to prospective Carlson School students• Represented the Carlson School in Benefactor and large PR events (e.g. Carlson Centennial, Homecoming)

• Created sustainability framework of value drivers for large manufacturing client, owning investor workstream• Facilitated 7 subject matter expert interviews ranging from Chief Sustainability Officers to professors • Aligned 10+ reporting frameworks to client’s top investors based on ESG practices in investing strategy

• Worked on implementation of nCino financial banking application onto large commercial bank’s Salesforce cloud• Translated user requirements gathered from user acceptance testing meetings to various configurations in Salesforce

• Grew program 200% while overseeing projects on a startup launch, product value analysis, and digital marketing

• Managed team of 6 students on a healthcare consulting project for Cashe Software regarding competitive market analysis in Wisconsin

• Consulted on Wealth Management project for Waterfront Financial Group regarding the fiduciary knowledge of businesses in Minnesota and realizing that growing mid-sized companies wanted to improve their 401(K) programs to be competitive• Recruited two new projects, growing the MCG program by 200%, for market analysis and organcization structure

• Presented go-to-market strategy for 3 emerging industries in China, using MergerMarket and Pitchbook for research• Problem solved and implemented 6 Power BI and Salesforce Dashboards with the Asia/Pacific Sales Operations Lead• Outlined the top 5 opportunities per sales representative for SVP by analyzing data in Power Bi and Salesforce

• Coordinated with the Director of Leadership and Education to facilitate a Leadership Institute for 100+ students from Universities across the country

• Drove an additional $40,000 revenue / month by analyzing and updating customer prices to standard system• Redesigned website to an active framework with landing pages, self-service forum, and customer-segment specific navigation• Created Excel-based tool to project break-even point for consumers switching to Cashé using Cost Benefit Analysis through ROI

• Managed 10-week project plan using Microsoft Project for the successful move to new Oakdale location• Developed new website using WIX and basic HTML that started a full company rebranding• Created over 600 new leads for sales department through researching and developing sales databases

• Assisted the implementation of Pipeline-Management / CRM software• Recruited 100+ students by running marketing booths at community events and cold calls• Ran the new school location in Shakopee by strategizing financials, marketing, and curriculum