Mustafa Eren Topal Email & Phone Number

Canada

Fairfax, Virginia, United States

● Create and track incidents and requests with an integrated ServiceNow (SNOW) ticketing system.● Follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of security incidents.● Liaise with the Company’s Security Operation Center to respond to emerging incidents in a timely manner.● Perform analysis of log files of Firewall, IPS, IDS, Server, and Proxy via Splunk● Analyze PCAP files for Malware analysis and find details of the infected hosts and write IOC on executive summary reports.● Identify, track, and investigate high-priority threat campaigns, malicious actors with the interest, capability, and TTPs (Techniques, Tactics, and Procedures).● Analyze and review escalated cases until closure.● Conduct core information security activities: Security Information and Event Management (SIEM), Malware Detection, Vulnerability Management, Education & Awareness, Open-Source Intelligence (OSINT), Network Monitoring and Log Analysis.● Monitor and analyze Security Information and Event Management (SIEM) alerts through Splunk and identify security incidents for remediation and investigation.● Document all activities during an incident and provide management with status updates during the life cycle of the incident.● Provide information regarding intrusion events, security incidents, and other threat indications and warning information to the client.

Toronto, Ontario, Canada

• Safely transported construction materials, strictly adhering to traffic laws, regulations, and company policies.• Utilized advanced GPS systems and navigational tools to optimize routes and ensure efficient deliveries.• Trained new drivers, sharing knowledge and promoting a safety-conscious culture within the team.Collaborated with project managers and site supervisors to facilitate seamless logistics and on-time deliveries.• Maintained accurate records and promptly reported any maintenance or repair needs.• Cultivated strong relationships with colleagues, dispatchers, and customers, ensuring effective communication and problem-solving.

Toronto, Ontario, Canada

●Setup and maintain computers and devices for clients, including configuring and installing necessary software and hardware.●Provided technical support and troubleshooting assistance to users both in person and over the phone, resolving issues with hardware, software, and network connectivity.●Installed and configured firewalls and proxies to protect client systems and networks from unauthorized access.● Conducted vulnerability scans to identify potential security risks and vulnerabilities, and developed and implemented mitigation strategies to address them.●Maintained up-to-date knowledge of emerging threats and vulnerabilities and recommended security controls and practices to clients to ensure the security of their systems and data.

Toronto, Ontario, Canada

• Transported various goods safely and efficiently while following traffic laws, regulations, and company policies.• Conducted thorough truck inspections and documented maintenance and repair requirements to ensure vehicle safety.• Demonstrated proficiency in navigating different routes and effectively managing unexpected challenges while on the road.• Maintained open and professional communication with dispatchers and customers to ensure timely deliveries and excellent customer service.• Trained new drivers and took on a leadership role to support the team in meeting performance objectives.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Master Of Science (Ms), Finance, General