• Supported NDIS participants in accessing services and therapies to achieve their goals and live independently.• Coordinate reports and activities for clients, ensuring the best practice services were provided.• Collaborated with providers to enhance client services and outcomes.

In-Home Support, Daily Living Activities and DutiesSocial, Community & Recreational ParticipationSupport CoordinationAllied HealthAccommodationDay Programs Cleaning Services Plan ManagementSpecialised TransportWe are also Multilingual.

Working across multiple areas of the business inclusive of Business Development, Engaging with current connections. Client satisfaction. Recruitment, Compliance and Training.

• Promoting the company through on the road marketing and cold calling.• Developing growth strategies and plans.• Strong sense of brand awareness and how to generate new business.• Manage relationships with key industry partners and implement promotional initiatives through their network.• Identifying and mapping business strengths and client needs.• Researching business opportunities and viable income streams• Following industry trends locally and nationally•… Show more • Promoting the company through on the road marketing and cold calling.• Developing growth strategies and plans.• Strong sense of brand awareness and how to generate new business.• Manage relationships with key industry partners and implement promotional initiatives through their network.• Identifying and mapping business strengths and client needs.• Researching business opportunities and viable income streams• Following industry trends locally and nationally• Reporting on successes and areas needing improvement• Be willing and able to travel to interstate locations to promote the company and identify areas for future growth.• Establish and manage new partnerships where applicable.• Work closely with management to ensure annual targets are met.• Attend meetings and industry events to promote services.• Develop strong client relationships to retain and generate new business.• Liaise with Marketing team to design and produce new marketing and promotional materials for all regions.• Improve and implement marketing strategies, displays and collateral in all regions.• Share good news stories to stakeholders.• Build and maintain effective working relationships with existing customers.• Build client base by networking and advertising.• Liaise with RTO’s, training organisations, job service providers, Workforce Australia and other key stakeholders to generate potential candidates for recruitment.• Work with recruitment team to handover suitable candidates for recruitment process.• Contribute to the effectiveness of the team. Show less

• Help people with disability access supports of their choice • Building and maintaining client relationships• Manage and maintain service agreements• Maintain client files and their compliance • Be point of contact for our client base • Maintain and manage Risk Assessments• Assess Participant goals and formulate support plans• Assess Participant funding in NDIS Plan• Conduct meet & greets with Participants and Support Workers• Match suitable Support Workers… Show more • Help people with disability access supports of their choice • Building and maintaining client relationships• Manage and maintain service agreements• Maintain client files and their compliance • Be point of contact for our client base • Maintain and manage Risk Assessments• Assess Participant goals and formulate support plans• Assess Participant funding in NDIS Plan• Conduct meet & greets with Participants and Support Workers• Match suitable Support Workers to Participants• Utilize service delivery systems• Create and manage suitable rosters in line with Participants needs• Collate and manage Participant feedback• Conduct Participant file audits• Attend stakeholder meetings, interagency meetings, plan reviews and networking opportunities• Case management of participants Show less

Client Relations Client Check in Upselling of products Maintaining shop cleanliness

Gained promotion after 5 months with the company. Leading a team of 10 Learning career advisors. My job is to coach, mentor and drive results as well as be involved with training sessions and team meetings. I also help troubleshoot any problems as well as train my team on all the appropriate procedures and any new processes. I entered the organisation as a Learning & Development Advisor and since have made the transition to Career and Learning Consultant overseeing student journey… Show more Gained promotion after 5 months with the company. Leading a team of 10 Learning career advisors. My job is to coach, mentor and drive results as well as be involved with training sessions and team meetings. I also help troubleshoot any problems as well as train my team on all the appropriate procedures and any new processes. I entered the organisation as a Learning & Development Advisor and since have made the transition to Career and Learning Consultant overseeing student journey through the programs offered through LODE. My responsibilities include contacting LODE members to discuss their career aspirations and future plans and now involves ongoing career development and preparation for their internship and their future employability. My position was focused on the career development of my team. Conducting training for my team so they can stay up to date with the latest services we have to offer. This experience is focused upon developing each individual team member and enhancing their success in achieving their career aspirations. Show less