Everyday is an opportunity to strengthen my passion and expand my knowledge for programming, games, virtual worlds, and social networking.
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Senior Software EngineerFairnow Jan 2024 - PresentAustin, Texas, United States -
Senior Software EngineerIncora Aug 2022 - Dec 2023Austin, Tx -
Software EngineerAuctane Apr 2019 - Aug 2022Austin, Texas- Build/deploy/maintain microservice integrations connecting external APIs to internal systems using NodeJS- Design and code API specifications for both internal and external uses- Program new features into the ShipStation SaaS product -
Associate Software EngineerShipstation Feb 2017 - Apr 2019Austin, Texas- C# / .NET - SQL- Code/deploy fixes for user reported bugs and issues- Develop/maintain development and troubleshooting tools used by other departments internally -
Escalations ManagerShipstation Dec 2013 - Feb 2017Austin, Texas- Directs the activities of the User Escalation team to reduce User account churn and improve User satisfaction.- Leads and coaches User Escalation staff to improve individual skills and success metrics.Supports Users for all system inquiries, including extensive troubleshooting and general questions. - Handles and resolves escalated user issues and complaints.- Collaborates with developer support and other departments as needed to resolve customer issues quickly and concisely with a regard to the entire system and all users. Provides all necessary information clearly to other departments to ensure efficient handling.- Maintains expert skills on the ShipStation platform to provide training and coaching for staff. -
Game TesterTwisted Pixel Games Aug 2013 - Dec 2013-Play testing game play functionality to include mechanics, audio, achievements, VFX, lighting, textures, and stability-Performing regressions on closed/resolved ticketed bugs to ensure integrity in the build -Process, track, and report bugs using detailed oriented strategies and test plans-Working with developers to reproduce, problem solve, and fix critical issues in all stages of the game build-Reporting and researching ticketed bugs in a database using Microsoft Visual Studio-Submitting meticulously detailed game issues based on defined studio standards into bug tracking system-Presenting objective and professional criticism on gameplay related issues in both written and verbal formats-Completing assigned test plans and discovering critical game issues (bugs)-Aids in measuring and prioritizing game issues and concerns with peers and to senior team members-Rigorously testing and verifying bug fixes and regressions -
Lifestyles And Video Game ManagerHastings Entertainment Jan 2010 - Jul 2012-Raised department sales 30% over previous years sales goal-Managed and overseeing applications and resumes in order to schedule and interview potential new employees to help complete our team. -Managed 15+ employees on daily tasks as well as scheduling and training -
Front Counter Customer Service ManagerHastings Entertainment Jan 2007 - Jan 2010-Managed customer traffic by providing service checkout, returns, exchanges and buybacks-Audited and recorded daily sales deposits in excess of $10,000 -Managed and held accountable for new hire training and record keeping
Aaron Lee Education Details
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Coding Bootcamp At Ut AustinFull Stack Web Development
Frequently Asked Questions about Aaron Lee
What company does Aaron Lee work for?
Aaron Lee works for Fairnow
What is Aaron Lee's role at the current company?
Aaron Lee's current role is Senior Software Engineer at FairNowAI.
What schools did Aaron Lee attend?
Aaron Lee attended Coding Bootcamp At Ut Austin, University Of Advancing Technology.
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