Aaron Williams Jr Email & Phone Number

Richmond, Virginia, United States

Hanover, Md, Us

Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service• Maintain, and refine cybersecurity risk management practices using established frameworks such as NIST CSF and ISO 27001• Assist with the creation and maintenance of information security policies, standards, procedures, and guidelines• Assist with the preparation and review of control narratives and descriptions• Assist with the maintenance of risk registers and risk/control matrices• Maintain performance metrics for the security compliance program• Utilize security compliance tools and identify opportunities for improvements and reporting• Collaborate with the security team, IT, and business partners to document security controls, identify gaps and implement new controls• Assist with the performance of security assessments to ensure that management, operational, and technical security controls are properly implemented and maintained• Partner with internal and external auditors and regulators to demonstrate cybersecurity compliance and build attainable plans to remediate deficiencies• Participate in the planning and testing of cybersecurity incident response activities, including coordination with internal stakeholders• Keep abreast of current threats and vulnerabilities and alert IT and Information Security teams• Maintain awareness of information security best practices and evaluate their applicability to James River• Stay current with latest changes in external cybersecurity compliance initiatives that may affect the organization’s external requirements• Drive security awareness activities to improve business and IT security knowledge and practices

Midlothian, Va, Us

Creates, analyzes, and publishes relevant quality metrics and measures across teams to communicate application and release quality, and to address technical debt, risks, and other quality issues. Guides the development of test strategies and front end automation plans within Agile and Waterfall development methodologies utilizing open source or commercial automation tools, packages as applicable. Ensures that the quality engineering discipline builds and utilizes robust, scalable test frameworks Champions performance testing strategy and execution across all enterprise applications Partners with cross-functional management teams to establish and deliver upon strategies for the Continuous Delivery development model. Drives the discovery and adoption of new methodologies using effective communications and training of staff. Provides leadership to validate technical requirements; ensure testability and traceability of new systems; and ensure successful generation and utilization of automation/performance test cases, scripts and plans. Collaborates with Project Management Office to manage the progress of development projects in process. Monitors performance of assigned quality assurance assignments to ensure they are completed on time and within budget. Provides strategic direction for quality assurance. Researches, evaluates and recommends selection of software testing products, automation and performance processes and methodologies to improve the quality and efficiencies of the quality assurance deliverables, staff, and systems. Follows the governance process for technology projects, ensuring that project goals and decisions are based upon business prioritiesKeeps abreast of technology changes and innovations in the information technology field, specifically in the field of engineering, with a focus on automation and performance testing. Manages or coordinates vendor relationships and contracts for products, services and support.

Atlanta, Ga, Us

Data analysis of setting performance goals, making action plans, and applying employee metrics and operational metrics to daily routine and adjust on the fly as neededDaily practice of public speaking through Presort Communications Meetings, data analysis and reporting, and critical thinking and problem solving of operational efficiently of outbound consumptionsMotivational techniques as well as being able to identify personality types for effective communicationPinpoint employee’s strengths and weaknesses and know how to apply them within my operation to maximize their efficiencyUnderstand and know how to apply several effective coaching and counseling skills in order to employee’s usefulness with the operationHow to give meaningful appreciative/constructive feedbackCoaching employees for growth and development Maintaining a professional imageCustomer serviceSetup and breakdown operations during morning preload shiftManage a team of up to 9 individualsMaintain a safe working environmentTrain new hires and retrain current staff in safe work methodsCollected and analyzed performance data from previous day and create reportsAnalyze location data inputted into route planning system and provide corrections as needed

Milwaukee, Wi, Us

• Creates and reviews bodies of evidence to support accreditation of systems• Provides systems engineering expertise to implement development of networks and systems• Crafts Systems Security Plans (SSP) and Security Controls Traceability Matrices (SCTM)• Used MS Visio to create and update technical schematics of the IT infrastructure• Configured and monitored Cisco devices (switches / routers / firewall)• Implements JSIG RMF controls based on NIST 800-53 Rev 5• Organize meeting to inform the stake holders of the network, the infrastructure’s current standing and relay to various IT teams how to implement the stake holder’s future plans for the network• Conduct technical evaluation of information system design, focusing on information security aspects and accreditation• Utilize various information system inspection tools to audit systems, analyze potential vulnerabilities and identify mitigation approaches• Perform vulnerability/risk assessment analysis to support accreditation and other program protection activities• Prepare and review program documentation to include Risk Assessment Reports, Accreditation Packages, and security policy guides

Herndon, Virginia, Us

• Creates and reviews bodies of evidence to support accreditation of systems• Provides systems engineering expertise to implement development of networks and systems• Crafts Systems Security Plans (SSP) and Security Controls Traceability Matrices (SCTM)• Used MS Visio to create and update technical schematics of the IT infrastructure• Configured and monitored Cisco devices (switches / routers / firewall)• Implements JSIG RMF controls based on NIST 800-53 Rev 5• Organize meeting to inform the stake holders of the network, the infrastructure’s current standing and relay to various IT teams how to implement the stake holder’s future plans for the network• Conduct technical evaluation of information system design, focusing on information security aspects and accreditation• Utilize various information system inspection tools to audit systems, analyze potential vulnerabilities and identify mitigation approaches• Perform vulnerability/risk assessment analysis to support accreditation and other program protection activities• Prepare and review program documentation to include Risk Assessment Reports, Accreditation Packages, and security policy guides• Coordinate with external organizations and guide accreditation packages through the customer process• Review requests for software installation and conduct technical risk assessment on implementation of the software• Work closely with system administrators to validate patching, AV definitions and other security tools are updated/not vulnerable• Coordinate and track security action requests and status• Conduct periodic assessments of contractor facilities to ensure compliance with security requirements tailoring requirements as needed• Assist customer staff with resolving any operational security issues involving supporting contractors• Maintain operational security posture for the program• Conduct weekly auditing requirements and analyze results

Columbia, Md, Us

 Provide support of ACC/A5/8/9 information Security Programs for Divisions requiring TS/SAP/SCI access. Manage the overall program information security on classified networks up to and including Top Secret level for the specified program offices ensuring confidentiality, integrity and availability of program data to include Advance Fighter Development data. Interpret information systems security principles, information systems security guides, concepts, regulations and standards and provide information systems security guidance to managers, supervisors, and other staff agencies. Provide overall knowledge management and Automated Data Processing (ADP) operations in support of the A5/8/9 mission. Provide technical and analytical assistance necessary to efficiently implement solutions effectively sustaining, maintaining, and managing all aspects of information systems to include WAN/LAN and Personal Computer (PC) support services. Ensure compliance with DoD policies & ACC standards, maximizing existing resources, and proper training. Provide LAN task management support to include prioritizing client requirements, minimizing client downtime, maintain inventory of ADP equipment IAW established standards, and ensure adherence to all security and licensing requirements. Provide management, analytical and technical support by performing long-term projects as well as reacting to critical, time-sensitive issues. Provide analytical and technical support to A5/8/9 for reorganization and relocation of divisions as well as configuring network software parameters for the new locations and ensuring organizational change connectivity issue are resolved quickly. Recommend hardware and software configurations needed to implement the established plans including emphasizing the use of existing resources and minimizing additional future investments. Assist A5/8/9 Unit Software License Manager, Information System Security Officer, and Equipment Custodian.

Dallas, Tx, Us

•Serve as the initial point of contact for Tier-1 resolution or escalation of desktop/laptop/mobile device, printer, file and network related problems in a 56,000+ customer enterprise.•Document, resolve, escalate, track and report on issues and work orders using Remedy Action Request database system.•Troubleshoot research, diagnose, document, and resolve technical issues surrounding Windows XP, Windows 7, MS Office applications, Microsoft Lync, Exchange, Adobe Applications, SharePoint, Public Key Infrastructure (PKI), JAVA, internet explorer and other special applications via telephone.•Troubleshoot, research, diagnose, document and resolve technical issues surrounding computer and network hardware•Create, modify, disable and delete Active Directory User Objects; join Active Directory Computer objects to a domain•Monitor network status remotely using several Network Management Systems, and create applicable work orders for discrepancy resolution as necessary.•Determine which Tier-2 support team can best resolve the problem and assign/escalate the task to that team when a solution cannot be provided at the Tier-1 level.•Install, maintain and troubleshoot desktop/laptop/mobile device software.

• Provide hardware and software support for the Company computer systems, peripherals, and printing devices.• Install, configure and troubleshoot various software and hardware.• Troubleshoot network connectivity issues on desktop workstations and laptops.• Perform minimal system administration services to include blackberry users, LAN/WAN, Active Directory, and exchange accounts.• Receive and resolve trouble calls, interfacing with users, identifying and resolving problems, escalating unresolved trouble tickets (Remedy and Service Manager 7, ticketing system) as appropriate and track calls.

Mclean, Va, Us

• I support and manage all Capital One Bank ATM’s.• Assist all Branches, Business Clients, and Casino’s.• Assist in dispatch support with NCR and Diebold Technology Systems• Assist in Microsoft Outlook Ticketing System Queue• Assist in full support for ATM’s with Bridge Call Solutions• Work in a command center environment; resolving issues with the assistance of other departments

Stafford, Texas, Us

• Over saw the on board process of ensuring that new hires were properly added the system and given appropriate access to resources to tools needed• Maintain company hardware, built and rebuilt servers, desktops, and laptops• Maintain and monitor Cisco phone system• Assist in special projects, system upgrades, and remote employees working out of smalls offices

St. Louis, Missouri, Us

 Assist Wells Fargo Advisors Smartstation, ACT, InfoMAX, Desktop Support, and Web Support Assist in Windows Administration, Server Administration, Client Administration, and WFA Administration. Support users’s through our Helpdesk Call Center, and participate in multiple queues Assist User’s with NetOp VPN Technology to help users on remote desktop Assist with all major and minor computer troubleshooting

Hemel Hempstead, Gb

 Was responsible for quality control Trained new employees and shower them proper procedure. Operated the cash register, and correctly interpreted the customer’s request to the cook to ensure optimal satisfaction.

 Was responsible for quality control Shift leader, was responsible for training employees and shower them proper procedure. Worked well under extreme stress

Olean, Ny, Us

 Made appointments with various clients, with the intent to sell the products that were sold Learned various marketing and selling techniques. Surpass monthly goals and was top sales man

Bachelor'S Degree, Network Security

Associate Of Science (A.S.), Chemistry

Education record