Refactored Media is a digital agency that specializes in helping businesses and associations overcome complex digital challenges. They offer a wide range of services including modern website development, branding, content strategy and creation, UX/UI design, and technical development. Their expertise extends to building custom websites, web stores, intranets, and applications tailored to meet the specific needs of their clients.Refactored Media has a particular focus on implementing headless content management systems (CMS) to improve efficiency, security, and performance for their clients. They have developed a Web Accelerator solution to help organizations transition smoothly to headless CMS by providing pre-built components and best practices to reduce the initial learning curve and implementation risks​.As a Senior Account Strategist for Refactored:•Functioned as the Product Owner and Strategic Consultant for an internal product, helping to define the MVP and crafting a comprehensive Go-To-Market plan, including licensing and pricing strategies.•Led cross-functional teams, fostering collaboration, innovation, and effective project execution. •Served as a strategic consultant and client advocate for established clients, advising on prioritizing effectively against available technology and resources.•Owned and managed multiple Mid-to-Enterprise client relationships, ensuring continuous communication and a deep understanding of their unique requirements.•Analyzed GA4 reports and created comprehensive presentations to effectively communication lead generation achievements and their alignment with client digital strategies.

BlueModus is a full-service digital agency specializing in various services, including website redesigns, CMS implementations, custom development, UX design, digital strategy, and website support. They work closely with clients to provide tailored solutions for digital transformation and have expertise in platforms such as Kentico, Sitefinity, Umbraco, Sitecore, Azure, and Kontent.ai.Founded in 2001, BlueModus has grown into a top .NET Content Management development agency globally. The company is known for its transparency, respect, and support for its colleagues, which has helped them navigate significant challenges and achieve steady growth. They aim to be more than just a build partner by acting as full-service digital partners, helping clients revolutionize their businesses and achieve long-term success​.As a Strategic Director for Bluemodus:•Co-led an agile project team consisting of designers, UI/UX developers, web developers, solution leads, and project managers to build and maintain websites, web stores, intranets, and custom applications for multiple clients.•Collaborated directly with clients as a product owner, strategic consultant, account manager, and client advocate, ensuring alignment with each client's business goals.•Developed strategic roadmaps to help clients plan for future projects and provided consulting services for internal client initiatives.•Advised established clients on effectively balancing priorities with available technology and resources, functioning as a strategic consultant, client advocate, and product owner.•Managed relationships with 6-10 Mid-to-Enterprise level clients, maintaining continuous communication and a deep understanding of their unique needs.•Consistently expanded business within existing clients, surpassing revenue targets and strategic goals.

Kentico is an award-winning provider of digital experience platforms that enable businesses to drive better outcomes with fewer resources by delivering multichannel digital experiences using a hybrid headless approach. Its digital experience platform (DXP), Xperience by Kentico, minimizes overhead by focusing on real customer needs. With a wide set of capabilities, it empowers teams to deliver better customer experiences through multiple channels faster.Thanks to Kentico, marketers can craft consistent personalized customer journeys from awareness to advocacy using built-in low-code, no-code tools. They can experiment with new marketing channels and improve the maturity of their marketing ecosystem, while enhancing business and marketing agility. Kentico offers excellent Time-to-Market and Total Cost of Ownership (TCO), market-leading support, SaaS or on-premises deployment, and is backed by a global network of implementation partners.Kentico was founded in 2004 and is headquartered in the Czech Republic with offices in the US, UK, Germany, and Australia. Kentico has more than 500 digital solution partners and powers over 35,000 websites across 120 countries. Customers working with Kentico include Allergan, Ingram Micro, Konica Minolta, Land O’ Lakes, PPG, Red Cross and Williams F1.• Primary technical resource for the US Sales Team regarding all aspects of Kentico Xperience and Kontent. • Provide technical assistance for clients and partner evaluations to accurately communicate the capabilities and extensibility of Kentico Xperience/Kontent to address client requirements and project specifications. • Collaborate with the Product Team to ensure that client & partner feature requests were appropriately placed on the production schedule and a timeline for the delivery could be communicated to clients & partners. • Successfully assisted the sales team in attaining 104% of the sales goal for Fiscal Year 2019.

Kentico is an award-winning provider of digital experience platforms that enable businesses to drive better outcomes with fewer resources by delivering multichannel digital experiences using a hybrid headless approach. Its digital experience platform (DXP), Xperience by Kentico, minimizes overhead by focusing on real customer needs. With a wide set of capabilities, it empowers teams to deliver better customer experiences through multiple channels faster.Thanks to Kentico, marketers can craft consistent personalized customer journeys from awareness to advocacy using built-in low-code, no-code tools. They can experiment with new marketing channels and improve the maturity of their marketing ecosystem, while enhancing business and marketing agility. Kentico offers excellent Time-to-Market and Total Cost of Ownership (TCO), market-leading support, SaaS or on-premises deployment, and is backed by a global network of implementation partners.Kentico was founded in 2004 and is headquartered in the Czech Republic with offices in the US, UK, Germany, and Australia. Kentico has more than 500 digital solution partners and powers over 35,000 websites across 120 countries. Customers working with Kentico include Allergan, Ingram Micro, Konica Minolta, Land O’ Lakes, PPG, Red Cross and Williams F1.• Primary Support Engineer for customers requiring assistance regarding Azure and AWS deployment and hosting. • Provide customers with a solution for their complex problems and questions to a satisfactory conclusion. • Assisted in the successful deployment and migration of Kentico+ client projects from Kentico Azure Subscriptions to the clients' hosting choices. • Assisted in the successful growth of the US office support team.