• Answer phones, greet visitors, and manage messages.• Handle inventory with BlueLink ERP and WMS, including order processing.• Manage customer payments and order records, utilizing Microsoft Excel to record and maintain all records of delivery bookings and daily sales totals of the store.• Oversee stock reception, dispatch, and record-keeping.• Manage mail, messages, and courier deliveries.• Maintain a clean, welcoming reception area.• Maintain staff whereabouts and provide new staff training.

• Processed customer orders and payments with accuracy and efficiency, preparing a variety of menu items.• Collaborated with the kitchen team to optimize food preparation, minimize waste, maintain food safety, and ensure a safe environment.• Trained and mentored kitchen staff, maintaining a high culinary standard.

• Prepared diverse menu items to ensure high-quality taste and presentation.• Maintained a clean, organized kitchen, optimizing operations, minimizing waste, and ensuring food safety.• Contributed to menu development and seasonal specials, enhancing restaurant offerings and innovation.