With a fresh degree in Financial Planning and Wealth Management from Lambton College, my journey has led me to manage Walmart's Grocery Department, where customer satisfaction is paramount. Here, the skills I honed in financial reporting and detail orientation ensure smooth departmental operations, aligning with our business goals.Previously, as a Bookkeeper at TAXSCAN, I leveraged my financial acumen to support accurate record-keeping, a skill set that now enables me to efficiently handle inventory management and escalated service requests. My commitment is to foster a collaborative environment that empowers our team to deliver exceptional service consistently.
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Fresh Team LeadWalmart CanadaMississauga, On, Ca
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Grocery Department ManagerWalmart Jul 2024 - PresentMississauga, Ontario, CanadaDeliver exceptional customer service, addressing inquiries and resolving issues to enhance thecustomer experience.Manage departmental operations, ensuring efficiency and alignment with business goals.Provide guidance and advice on product options, meeting customer needs effectively.Collaborate with team members to improve service delivery and operational processes.Support operational activities such as inventory management and handling escalated servicerequests. -
Bakery Department ManagerWalmart Mar 2023 - Jul 2024Ontario, CanadaEnhanced customer engagement through personalized service and advice on product options.Implemented creative strategies to increase sales and streamline inventory management, improvingcustomer satisfaction.Guided customers in using digital and self-serve options for more efficient shopping experience.Managed customer interactions through calls, emails, and in-person inquiries, addressing issuespromptly.Collaborated with staff to create welcoming environment and boost service quality.
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AssociateWalmart May 2022 - Jul 2024Mississauga, Ontario, Canada• Handled customer inquiries and suggestions courteously and professionally.• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
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Bookkeeper, Co-OpTaxscan Sep 2023 - Jul 2024499 Ray Lawson Blvd., Unit 11 Brampton, On L6Y 4E6Assisted with financial record-keeping and ensured accuracy in compliance with regulations.Communicated financial information clearly to clients, addressing their needs and providingrelevant guidance.Supported financial operations and reporting tasks, contributing to the efficiency of companyactivities.Managed customer inquiries and documentation in alignment with compliance and riskmanagement requirements.Managed approximately 50 incoming calls, emails and faxes per day from customers. -
Customer Service RepresentativeHdfc Bank Jan 2019 - Jan 2021IndiaProvided high-quality service by resolving inquiries and offering solutions on financial productsand services.Educated clients on financial solutions, including credit cards and banking plans, aligning withtheir needs.Managed communication through calls, emails, and faxes, ensuring prompt and accurate support.Collaborated with team members to enhance client experience and contribute to businessobjectives.Maintained up-to-date knowledge of financial services and compliance regulations to ensureadherence to industry standards.
Aarti Devi Education Details
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Accounting And Finance
Frequently Asked Questions about Aarti Devi
What company does Aarti Devi work for?
Aarti Devi works for Walmart Canada
What is Aarti Devi's role at the current company?
Aarti Devi's current role is Fresh Team Lead.
What schools did Aarti Devi attend?
Aarti Devi attended Lambton College, Sikh National College Banga - India.
Who are Aarti Devi's colleagues?
Aarti Devi's colleagues are Alison Brown, Rousseau Michel, Vikas Kajal, Kyson Shane, Daniel Siutra, Cpa, Raj Patel, Ishmeet Kaur.
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Aarti Devi
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