Product Manager - E-Commerce, Digital Marketer
Montreal, Canada Area
Strategy & Sales• Grew the company’s vaping ecommerce platform from $100K in sales the first year, to over $11 million in year 5, a growth of 2700% in 5 years.• Launched key multi-stakeholder ecommerce programs including a subscription model (30% of monthly revenue in 6 months), a loyalty and rewards program (50% of monthly revenue), and a referral program (10% of acquisition in the first two months).Development & Operations (DevOps)• Created, maintained and oversaw the deployment of the product’s backlog for all front-end and back-end development priorities - working in agile methodology with our team of developers, SEO/Analytics specialists and QA/UAT experts on the product side and team of creative leads, content strategists, CRM managers and product designers on the marketing side. Marketing• Created and executed the content and activation calendar each month for all owned touchpoints, namely all website content, CRM, social media and paid media• Built a consumer database of over 800,000 users in five years through programs, marketing campaigns, and offline activations.Management & Leadership• Managed 4 direct employees; Led and provided guidance to a team of over 30 analysts, developers and marketeers; Organized the Digital Steering Committee.• Worked alongside the legal team to navigate a complex and ever-changing regulatory landscape and introduce digital initiatives and technologies to the company.• Collaborated with Operations, Supply Chain, IT, Legal, Finance and Consumer Relations teams to integrate online revenue streams and digital services within all company practices.