Amıt Parmar

Amıt Parmar Email and Phone Number

ITIL | ASM | Ethical Hacker | Managed Service | AWS | IT Support Professional | B.E | MBA @ KCS - Krish Compusoft Services
Amıt Parmar's Location
Ahmedabad, Gujarat, India, India
About Amıt Parmar

IT Engineer with 5+ years of experience providing high-level support to end users. Proficient in troubleshooting and resolving customer reported issues, performing installations and upgrades for operating system and software products, testing application functionality and providing preventative maintenance. Excellent communication skills when working with both internal and external partners. Passionate about technology and eager to learn new things.

Amıt Parmar's Current Company Details
KCS - Krish Compusoft Services

Kcs - Krish Compusoft Services

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ITIL | ASM | Ethical Hacker | Managed Service | AWS | IT Support Professional | B.E | MBA
Amıt Parmar Work Experience Details
  • Kcs - Krish Compusoft Services
    Senior Application Support Engineer
    Kcs - Krish Compusoft Services Apr 2022 - Present
    Ahmedabad, Gujarat, India
    • Provided application support for Smarttown/ECMIS/E-Card projects until April 2023• Currently supporting BAPS and Fridababy project applications, including an inhouse developed ticketing tool• Part of the Company’s Managed Service Program• Responsibilities include client communication, reports, technical support for web portal issues, handling project application queries, managing tickets in helpdesk software, coordinating with developers for backend issues, knowledgebase creation, UAT, and helpdesk management
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  • Imsi Staffing Pvt Ltd
    Desktop Engineer
    Imsi Staffing Pvt Ltd May 2021 - Mar 2022
    Ahmedabad, Gujarat, India
    • Provided IT support to Wipro-Adani Wilmar client for desktops, laptops, printers, and scanners• Worked on Active Directory environment, Outlook configuration, and support• Hands-on experience with ServiceNow, AmeyoLogin, and LogMeInTool• Handled user queries via call and ticketing tool, provided remote and onsite support for VIP users• Service Desk: Incident Management, Request Management, Change Request, maintaining response as well as resolution SLA, vendor coordination, DNA coordination, IMAC process, handling team as and when required• Worked with Office 365 cloud-based applications, provided MDM Intune support, cleared MFA, assigned O-365 licenses, configured Bitlocker and VPN, modified users at AD level, configured SCCM, and handled security alerts
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  • Precision Infomatic (M) Private Limited
    System Engineer
    Precision Infomatic (M) Private Limited Sep 2020 - May 2021
    Ahmedabad, Gujarat, India
    • Provided IT support to Sterling Holiday Resorts Ltd client for desktops, laptops, printers, and scanners• Worked on Active Directory environment, Outlook configuration, and support
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  • Kaizen It Services Pvt. Ltd.
    Desktop Engineer
    Kaizen It Services Pvt. Ltd. Aug 2019 - Sep 2020
    Ahmedabad
    • Worked on IBM “CBDT Project” providing support for Income Tax Department software and portals• Handled PC-related issues, first-level hardware support, software installation, and troubleshooting• Supported ID card and barcode printer installation and configuration• Installation of Antivirus tool on desktops and support• Provided support as a backup engineer to other sites
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  • Circuit Lab
    Field Engineer
    Circuit Lab Jul 2016 - Jan 2017
    Ahmedabad, Gujarat, India
    • Provided field support for IT issues to AMC and end users, including hardware replacement, software, and printer installation• Provided support as a backup engineer• Configured desktops with OS and applications, and set up shared folders, drives, and printers

Amıt Parmar Education Details

  • Gandhinagar University
    Gandhinagar University
    Management Information Systems And Services
  • Universal College Of Engineering And Technology
    Universal College Of Engineering And Technology
    Computer Engineering

Frequently Asked Questions about Amıt Parmar

What company does Amıt Parmar work for?

Amıt Parmar works for Kcs - Krish Compusoft Services

What is Amıt Parmar's role at the current company?

Amıt Parmar's current role is ITIL | ASM | Ethical Hacker | Managed Service | AWS | IT Support Professional | B.E | MBA.

What schools did Amıt Parmar attend?

Amıt Parmar attended Gandhinagar University, Universal College Of Engineering And Technology.

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