- Delivered exceptional customer service by actively listening to customer needs, identifying personalized ownership opportunities, and guiding them through Apple’s products and services to enhance their experience.- Maintained in-depth, up-to-date knowledge of Apple’s products, services, purchase options, and Product Zone sales processes to provide customers with accurate, insightful recommendations.- Supported team members across the store, sharing product insights, service tips, and knowledge about Apple’s purchase options to promote a collaborative, informed environment.- Ensured accuracy in all interactions and transactions, adhering to Apple’s operational guidelines to maintain seamless service and customer satisfaction.- Assisted in various areas of the store, flexibly adapting to meet customer needs and support store operations.- Fostered an inclusive atmosphere by respecting diverse perspectives, demonstrating curiosity, and upholding Apple’s values of inclusion and diversity in every customer and team interaction.

- Delivered attentive and personalized service to guests, ensuring their dining experience was enjoyable from start to finish by meeting needs, answering questions, and making recommendations.- Developed keen attention to detail, managing multiple tables at once, timing orders, and ensuring all requests were fulfilled efficiently and accurately.- Handled payments and coordinated with kitchen and bar staff, balancing guest satisfaction with smooth team communication and operational flow.- Strengthened by multitasking and time-management skills, meeting the demands of busy shifts while keeping a positive attitude and calm approach.

- Ensured all tables were quickly and efficiently cleared, cleaned, and reset, allowing smooth transitions between guests and helping maintain a positive dining experience.- Worked closely with the serving team to keep the restaurant running smoothly, responding to needs and helping to create a welcoming atmosphere.- Maintained a clean and organized dining area, focusing on hygiene and presentation standards to support a high-quality guest experience.- Strengthened my time-management skills by balancing various tasks in a busy environment, always aiming to exceed expectations.

- Led a team of 12 dedicated members, providing guidance, delegating tasks, and running weekly meetings to foster teamwork and ensure efficient event execution.- Organized and oversaw successful monthly events, coordinating resources and efforts to maximize impact and engagement within the UofT community.- Worked closely with the regional director, UofT clubs, and residence teams to promote shared goals, enhance event visibility, and foster cross-club partnerships.- Directed the team toward impactful semester-ending donation drives, resulting in substantial contributions to support youth homelessness- Managed budgeting and fund allocation to prioritize educational and fundraising events, ensuring responsible financial stewardship and goal alignment.- Ensured all tasks were completed on schedule, focusing on meeting strategic deadlines for smooth event operations.

- Spearheaded the conceptualization, organization, and facilitation of monthly events- Actively attended weekly strategic meetings, ensuring alignment with club objectives and contributing to the shaping of overall club direction- Fostered strong partnerships with various subcommittees, guaranteeing seamless integration and execution of events- Oversaw and optimized event budgets, ensuring cost-effective solutions without compromising on quality

- Set and plan two semester-ending donation drives within the university - Contacted a variety of different organizations to coordinate donations - Aid in running and planning events with the club - Coordinate volunteers to aid in the gathering and sorting of donations - Created promotional material to advertise and market the donation for greater results

- Designed diverse promotional graphics to elevate our program's visibility.- Established partnerships with local secondary schools, driving student enrollment.- Fostered collaboration with university clubs for content synergy and mutual growth.- Directed a dedicated team of high school ambassadors through weekly mentorship sessions and strategic meetings.

- Lab course on microbiology techniques and RT-qPCR - Learned gram staining, paraffin technique, H&E and PAS staining- Examined bacterial samples streaked on Blood, McConkey, and Mannitol Agar plates to differentiate bacterial species- Analysed RT-qPCR data to characterize gene expression patterns in HeLa cells in response to oxidative stress- Communicated results through reports and poster presentations

- Support a safe and secure working environment - Minimize the loss of merchandise from all internal and external avenues- Greet clients in a polite and professional manner upon entry - Assist in maintaining store appearance - Monitor the sales floor for theft activities - Reduce and control loss of inventory through audits and train other employees in detecting shoplifters - Pursue shoplifters and notify management of incidents - Respond to the electronic article surveillance alarm when it activates

- Responsibility to plan, organize and execute creative fundraisers - Worked with other committees to create and facilitate events - Reached out to different stakeholders, collaborators, businesses, or groups to foster engagement and collaboration for fundraising- Contacted a variety of different organizations to coordinate donations

- Oversaw business operations during my shift by delegating tasks, resolving problems, and making sure that everything goes smoothly for everyone during a given work shift. - Provided guidance and support to staff - Interviewed and trained new hires following all of the companies standards - Evaluated employee performance and provided them feedback - Created action plans to follow throughout shifts to ensure staff is upholding company standards

- Observing and shadowing the wide variety of tasks and components of a family physician's office.- Given the opportunity to complete specific tasks such as preparing vaccination needles, using the EMR system to input patient information and symptoms while working on communication with patients, conducting vision tests, and taking patients' blood pressure, weight and height. - Also given the opportunity to learn administrative work with a secretary such as how to take phone calls, book appointments, and handle incoming paperwork. - Educated about specific medical procedures and medications.