Enhancing the Deployment framework used to create and configure infrastructure on the cloud, adhering to Industry bestpractices for scalability, resiliency and security using Divvy Cloud.•Improve the automation process using Infrastructure as Code (IaC) tools such as AWS Cloud Formation and Terraform and standardizing how microservices and built to operate at scale.• Assist the Pearson’s application team in setting up their infrastructure for their application using a Cloud formation template.• Responsible for troubleshooting production issues and scaling of services by the development of testing services andinfrastructure.

Office of Information Technology Dev/Ops1. Provide account assistance by phone, e-mail, online chat, and in-person for UTA students, faculty, staff, and UTA affiliates.2. Provide technical computer support (hardware and software) via phone, email and in person for UTA Students, Faculty/Staff and Visitors.3. Assist students, faculty, staff, and visitor/guest/vendors with connecting to the University wireless network.4. Act as client advocate by reviewing all open tickets and communicating between other OIT groups and the client.5. Create and update knowledge articles, documentation, and web pages.6. Provide internal and external training to students, faculty, and staff.7. Performs other duties assigned.