✦ Conducting user research to inform and finalize proof of concepts.✦ Establishing and maintaining a design system for consistent collaboration among designers.✦ Designing responsive and accessible interfaces across devices, ensuring compatibility with accessibility tools.✦ Leading UI/UX testing to ensure the product meets visual and experiential specifications.✦ Mentoring and guiding the next generation of designers.

✦ Collaborated on the design and development of websites and mobile apps, ensuring a seamless user experience and adherence to design standards.✦ Developed and implemented design systems to ensure consistency and facilitate handoff to development teams.✦ Designed micro-interactions to enhance the user experience and increase engagement.✦ Participated in internal design contests to stay up to date with the latest trends and push the boundaries of design innovation.

✦ Led the end-to-end design of an AI & ML powered healthcare product, from ideation to MVP launch.✦ Conducted extensive user research to simplify product development and design decisions.✦ Effectively communicated design concepts and documentation to stakeholders and development teams, using visual aids and presentations.✦ Participated in hiring designers and conducted training sessions to onboard new team members, sharing best practices and industry insights.✦ Revamped the design for our in-house design tool, streamlining workflows and increasing efficiency.

✦ Collaborated with analysts to gather user requirements and design ideas with storyboards, wireframes, process flows, and sitemaps.✦ Created UI mockups and designed presentations and documents for the sales team.✦ Developed graphics and banners for the marketing team.

- Global Support for products- Assisted clients by calls, emails, and chats.- Monitored servers for staging, development, production of products and client projects.- Learned the development process of different projects and ways to enhance the customer experience.

- Tech Support for a leading Anti-virus company.- Empathized and resolved tech issues customers faced.- Gathered feedback and shared it with leads and managers.

- Taught a one-year Diploma course on computer hardware and networking for the Centre for Continuing Education Kerala (CCEK).- Handled 100+ students across Kalamassery Government Polytechnic College, Perumbavoor Government Polytechnic College and St. Albert's College, Kochi.- Managed systems and networks for respective computer labs.

-Completed comprehensive industrial training in various specialized groups of Keltron Equipment Complex, including Security Systems, Special Products, Power Electronics, Space Electronics, and Technology Development Centre.-Gained hands-on experience in Tool Room and Fabrication Shop during the training period.