E2E implementation and management of BANCs the enterprise payments hub

Client- Swift Books, an accounting firm based out of New Zealand, I am helping them automate the tax filing system for its customers and improve their user experience.•Conducting Market Research for new opportunities and understanding the competitive landscape•Improved user experience by 20% by leading the the development of a file upload portal for automatic validation of tax documents

I've successfully overseen the entire product lifecycle for Amdocs's PaaS product, atomIQ, a state-of-the-art Kubernetes-based platform enabling seamless automation and AI /ML-based monitoring across diverse environments (on-premise, cloud, and hybrid). My role encompassed key responsibilities:Spearheaded cross-functional teams, realizing approximately 100-man hours per month time savings for atomIQ end users.•Achieved a 20% increase in product adoption by implementing Anomaly Detection and Principal Component Analysis on monitoring dashboard•Enabled high availability of Kubernetes Cluster, Disaster Recovery mechanisms for esteemed clients such as AT&T, Bell , Rogers,TMO for their on premises and cloud(Azure, OCI) environments•Implemented DevSecOps Practices on to ensure development requirements are delivered as per security and compliance guidelines •Achieved a 15% reduction in false security vulnerability alarms by implementing best practices for security vulnerability scanning. •Enhanced the user experience by implementing GenAI chatbot system for optimizing marketplace search•Reduced the product backlog by 60% using Scrum methodologies, improving team efficiency significantly•Led requirement gathering and facilitated stakeholder communications to align product roadmaps with strategic goals.•Effectively managed the product backlog, PRD creation, solution definition, epic and user story creation, and acceptance criteria

In my role at TIBCO, I led product management and strategy for TIBCO's Event Processing stack, overseeing TIBCO Business Events and TIBCO Cloud Events, pivotal PaaS/SaaS platforms for event-driven applications. Key contributions included:1. Product Management: Managed TIBCO's Event Processing Suite, focusing on enhancing the cloud-native Business Events Rule Engine. This led to operational efficiency and real-time decision-making improvements, benefitting over 300 customers via PaaS (AKS) and SaaS (Azure).2. Enablement and Adoption: Conducted impactful sessions and demos, resulting in a 35% product adoption increase, empowering users to maximize the platform's potential.3. User Experience: Implemented user-friendly enhancements, reducing rule creation time by 20% for enhanced accessibility and efficiency.4. Integration and Collaboration: Collaborated across teams, integrating features through APIs and plugins, expanding and enriching the product.5. Cross-Functional Teamwork: Worked closely with cross-functional teams, ensuring seamless product delivery through collaboration.6.Market Research: Conducted comprehensive market research and competitive analysis to identify needs of 130+ customers, and devise effective pricing strategies resulting in effective messaging strategy targeting 60% of audience7.Stakeholder Feedback: Gathered valuable feedback, shaping the product strategy and prioritizing features effectively.8.Product Enhancement - Increased the product adoption by 12% by leading the addition of Apache Ignite as cache provider and Apache Cassandra as persistent storage .Enhanced the monitoring capability of product by guiding the integration of Influx DB and Grafana9. Contributed to thought leadership by writing a blog for a major TIBCO Business Events launch, disseminating information, and generating interest. https://www.tibco.com/blog/2020/09/24/tibco-businessevents-6-0-a-journey-towards-cloud-native-contextual-event-processing/

As Product Lead at Paytm Bank, I managed and implemented vital payment channels such as IMPS, Debit Cards, ATM, Recycler, and ACH, while emphasizing process automation. My key accomplishments and responsibilities included:1. Payment Suite- I oversaw the successful management of a comprehensive payment suite, covering IMPS, Debit Cards, ATM-Recycler, NEFT, RTGS, and NACH, ensuring their seamless operation.2. IMPS Efficiency- I streamlined the IMPS product, enabling Paytm Payments Bank to handle 15% of India's IMPS transactions, significantly bolstering our market presence.3. ATM-Recycler Launch-I initiated the launch of the first ATM-Recycler machine for Paytm Payments Bank, expanding our physical footprint and improving customer accessibility.4. Led the implementation of VISA and Rupay network for Debit Card transactions via different channels like POS,ATM and e-commerce5. NACH Implementation- I played a pivotal role in implementing the National Automated Clearing House (NACH) system, enhancing the bank's payment infrastructure.6. PCI DSS Compliance- I led efforts to attain Payment Card Industry Data Security Standard (PCI DSS) compliance, ensuring robust security measures for customer transactions.7. Lead the implementation of Elastic Search, Logstash and Kibana for real time monitoring of transactions8. Stakeholder Management- Effectively managing stakeholders, conducting requirement gathering, market research, and customer interviews, I contributed to shaping a product strategy aligned with customer needs and market trends.

Unsecured Personal Loans- Goldman Sachs , New YorkHandling technical support for Goldman Sachs, NY related to loans module

Core Banking Solutions- FUBON, Hong KongDeveloped a Core Banking System for a Hong Kong-based bank. Developed customization for CASA, loans, and clearing modules.Introduced customizations for report generation and batch jobs, improving banking operations by 20%.WMS- DBS, SingaporeDeveloped Wealth Management Systems (WMS) for a Singapore-based Bank. Developed customization for mutual funds flow management system for the clientImproved the Finacle menus for Cheques, Loan Lifecycle, Passbook, reducing transaction failure rate by 30%

Competancy Management Portal Developed a portal to map employees into the projects as per their preferences and past work experience within the companyKey Responsibilities :• Requirement understanding and design• Developing business, presentation and persistence tier of the application using POJO,JSP,JSF and JDBC• Unit testing using JUnit • Created and maintained tables in Oracle10g on UNIX platform for maintaining data of employees• Created a Python and SQL tool for data extraction, reducing extraction time from hours to minutes.

Professional Training• Learnt and implemented the concepts of Object Oriented Programming, Data Structures, Core JAVA ,RDBMS, Software Development Life Cycle and Web Development • Learnt and implemented the concepts of Advanced JAVA• Created an online shopping portal EASY SHOP in ECLIPSE using the concepts of J2EE, JSP, JAVASCRIPT and HTML