𝟏. 𝐃𝐚𝐭𝐚 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬:▸ Supported seniors in analytics revamp project (E-commerce) & performed additional analysis for new insights.▸ Revised Power BI dashboards & initiated correction project to reduce false positives from incorrect SQL joins.▸ Supported an automation project to reduce TAT for dashboard refresh.▸ Benchmarked existing SQL queries in line with Flipkart's best practices for faster query execution and optimal resource utilization.𝟐. 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞:▸ Examined compliance of Walmart’s investment within Flipkart Group with e-commerce specific FDI rules.▸ Verified Flipkart’s investment process in other business ventures and corresponding monitoring controls.▸ Led ELC audit for 26 subsidiaries & 30 associate investments within Flipkart Group.

Independently led high-impact strategic projects under Chief Operating Officer and supported in driving supply chain OKRs.𝟏. 𝐌𝐨𝐧𝐞𝐭𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐧𝐞𝐰 𝐬𝐞𝐫𝐯𝐢𝐜𝐞:▸ Monetization Program Lead: Owned Ops monetization in Nepal under RASCI matrix and collaborated with regional team for program initiation, market segmentation and project finalization. ▸ Market Intelligence: Conducted market intelligence to explore integrating Alibaba’s omnichannel platform in Nepal. This included funneling from GDP to total addressable market, researching s-commerce market & existing logistics integration solutions in platforms like Shopify/WooCommerce & Facebook/Instagram marketplace. ▸ Go-to-Market Strategy: Developed SWOT-based GTM strategy, built relationships with potential customers & drafted business models covering financial and logistical processes.𝟐. 𝐄𝐱𝐩𝐫𝐞𝐬𝐬 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲:▸ Expansion: Led express delivery growth in Nepal through cross-functional team collaboration while maintaining SLA & success rate. ▸ Performance Management: Managed KPIs, identified blockers, created action plans & experimented with different on-ground delivery models to boost service capacity. ▸ System Improvement: Collaborated with product teams to resolve system limitations & enhance platform visibility.𝟑. 𝐌𝐞𝐠𝐚 𝐂𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬:▸ Campaign Management: Represented Ops team in PMO for the biggest campaign (11.11), coordinating with supply chain, SO&P, Commercial, Marketing & Customer Care teams. ▸ Post-Campaign Optimization: Conducted postmortem reviews to optimize future campaign effectiveness.𝟒. 𝐂𝐫𝐨𝐬𝐬-𝐁𝐨𝐫𝐝𝐞𝐫 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬:▸ Performance Management: Owned and presented performance metrics, issues & remediation actions during weekly/monthly business review calls. ▸ Issue Resolution: Coordinated with external stakeholders: Indian sellers, first mile 3PL & import partners. Supported leadership in re-launch of operations through China.

Strategic Insights to Director Finance & CFO on best market practices, risk exposure, cost & process optimization & operational bottlenecks.𝟏. 𝐀𝐮𝐝𝐢𝐭 𝐃𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭 𝐒𝐞𝐭𝐮𝐩:▸Collaborated with HR for recruitment & onboarding of internal audit team.𝟐. 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐚𝐛𝐥𝐞𝐬: ▸JD & KPI for IA Team | Internal Audit Scope & Coverage | Annual Audit Calendar | Independence Form | Risk Assessment & Categorization Matrix | Internal Audit Reporting Format | Internal Audit Quality Standard Manual | Information Tracker |𝟑. 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬:▸ Market Intelligence through field visit & online research for Management and BOD.▸ Leveraged latest technology in existing business processes to improve efficiency and transparency.▸ Tactfully gained access of company LinkedIn page & traced mysterious super admin in 3 days.▸ Fuel evaporation study, sun damage to paint/parts & impact on useful life of vehicle.▸ Self-Initiative to resolve operational bottleneck impacting future expansion plan.▸ Alerted on high reputational risk exposure from company website.𝟒. 𝐒𝐲𝐬𝐭𝐞𝐦 𝐃𝐞𝐬𝐢𝐠𝐧 𝐚𝐧𝐝 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐀𝐬𝐬𝐞𝐬𝐬𝐦𝐞𝐧𝐭:▸ Presented real-time risk based Internal Audit system on agile methodology to Board.▸ Led ERP Assessment project - Market research including demo, feature & cost comparison.▸ Developed Chart of Authority (COA) & broadened SOP coverage.𝟓. 𝐓𝐞𝐚𝐦 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐒𝐤𝐢𝐥𝐥 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭:▸ Coached team in building critical thinking & brainstorming capability.▸ Team building projects to develop highly agile internal audit team.▸ Implemented ClickUp & Clockify, & integrated with third party API [Zapier] to automate project tracking & increase accountability, productivity and communication within team.▸ Developed training modules for bridging knowledge gap.▸ Trained team on IFC Internal Control Framework via productive interactive sessions.

Studied and researched client industry to understand business operations, key risks and performance metrics. Overall responsibility for planning, execution and finalization of assignments including preparation of financial statements and reports of entities in soft beverage, cement, pipe, textile, hotel, trading, retail, and healthcare industry.▸ Consulted and helped a company save millions in income tax per year.▸ Developed a module for managing cash flow requirements of a real estate company using MS Excel.▸ Reviewed operational performance and compared with best industry practices.▸ Financial due diligence of internet & television service provider.▸ Design and implementation of Standard Operating Procedures (SOP) for real estate and pipe manufacturing industry.▸ System walkthrough of information system, implemented study of flow of information in sales and logistics department and identification of gaps and control lapses.▸ Led Internal audit of public sector bank (branch), identified risks and prepared report with action plan for management.▸ Led, train and guide audit team members and review working papers.▸ Discussed issues identified with top level management and recommended feasible solutions.

Risk consultant in Governance, Risk and Operations (GRO) department. Identified and evaluated business risks and control lapses (operational and financial), and suggested recommendations.▸ Tracked down cross-platform and inter-company compatibility issues in attendance and leave management system.▸ Spotted and traced a series of frauds related to false income tax declarations by employees through application of forensic techniques.▸ Merged and analyzed large set of data from various systems.▸ Identified process gaps & risks, performed root cause analysis, and recommended changes in Standard Operating Procedures (SOP) in payroll and work order process.▸ Operation Effectiveness (OE) testing for Recruit to Retire process.

Performed and learned various audit and advisory works mainly - statutory, internal and tax audit. Delivered assignments under stringent deadlines without compromising quality. Managed multiple teams and finalized high-quality working papers.𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐚𝐬𝐬𝐢𝐠𝐧𝐦𝐞𝐧𝐭𝐬:▸ Overall responsibility for completion of statutory and tax audits of large and medium-sized companies in diverse industries.𝐑𝐢𝐬𝐤 𝐚𝐝𝐯𝐢𝐬𝐨𝐫𝐲 𝐚𝐧𝐝 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠:▸ Designed and prepared Risk & Control Matrix (RCM) for major business processes for both financial and operational controls through detailed study and discussion with respective process owners.▸ Design and Operating Effectiveness (OE) testing for key processes based on RCM.▸ Streamlined and semi-automated invoice processing through template standardization & collaboration with cross-functional teams.▸ Prepared audit plan and executed internal audit of entire payroll process in a top MNC automotive company.▸ Analyzed trends and variations to gain insights about underlying conditions and issues.▸ Collated data and executed data quality & integrity checks.