As a Strategic Operations Analyst at TRINITY, I apply my data analysis and hypothesis testing skills to optimize the operational efficiency and performance of various business functions. I work with cross-functional teams to identify and solve complex problems, generate insights, and improve decision-making. I also have experience in pre sales and sales operations, where I supported the business development and account management processes at Delhivery, a leading logistics company. There, I was involved in handling supply chain management, minimizing the gap between demand and supply, and solving real-time queries of customers and service professionals. I have a Bachelor of Technology degree in Computer Science from Guru Nanak Dev University, Amritsar, and I am currently pursuing a Business Analytics degree from Indian Institute of Management, Indore. I am proficient in R programming language, and I have multiple certifications in Google Data Studio, Market Research Proposal, and Account Management and Sales Force Design. I am passionate about leveraging data and analytics to drive business growth and customer satisfaction.