• Provided consultation and executed strategies and implemented actions to grow online sales for top distributors, retailers, and manufacturers in various domains▪ Oversaw the setup of multiple taxonomies and data collection implementations for leading Canadian retailers▪ Lead and managed strategic client partnerships for optimizing eCommerce channels and platforms for Honeywell, eBay, Canadian Tire, Staples and BestBuy Canada▪ Conducted research and analysis on Product Information Management systems for in-house implementation▪ Managed a product’s end to end lifecycle, design challenges across multiple features, and monitored progression through successful completion of milestones▪ Defined the scope of development for new product features and ongoing feature enhancements, including project management activities and KPIs

▪ Lead a team of data scientists and worked in the capacity of Product Manager and Business Analyst to implement Natural Language Generation (NLG) and Images AI solution, resulting in an 80% increase in production efficiency▪ Oversaw product design development and enhancement, through design documents and SDLC framework, using Agile development processes, and acted as a liaison between the business and technical stakeholders▪ Provided consultation support to key customers by deliberating with them on their taxonomy and data solution needs▪ Worked closely with in-house and offshore teams to ensure customer deliveries are completed with accuracy and timeliness

▪ Developed subject matter expertise for enterprise-wide Product Information Management (PIM) and Digital Asset Management (DAM) platforms▪ Built and maintained business rules and workflows for product solution and implementation▪ Supported growing product data needs related to eCommerce business initiatives▪ Oversaw the importing of customer product details on Amazon Vendor Central, Google Manufacturer Center and Walmart Portals

• Partner with business stakeholders to strategize an E-Commerce multi-year roadmap.• Lead E-Commerce initiatives throughout the project lifecycles including discovery and initial assessment, requirements definition, project design, development, implementation and support, as well as ongoing measurement and reporting with GfK Nuremberg Team. Develop supporting processes as needed.• Responsible for project budget, goals, and schedules. Manage variances and communicates progress and issues to VP Operations.• Identifying, developing and implementing continuous improvements to current processes and organizational objectives.• Hiring staff, developing, conducting performance reviews, managing performance issues and making salary recommendations• Managing and taking ownership for the team’s resource and staffing plans and effectively managing the team using the available tools and resources provided

• Provide overall management to Product Data Subscription Operations department and ensure achievement of assigned goals.• Establish quarterly departmental and individual objectives• Identify any opportunities for up-sell and cross-sell to existing customers• Provide support to assigned delivery managers• Review weekly customer contact reports to determine effectiveness

• Managing customer accounts from the inception phase onwards.• Converting customer requirements into operational activities.• Providing effort and cost analysis to the sales team for quoting purposes.• Ensuring that contractual commitments are kept.

• Managing customer accounts from the inception phase onwards.• Converting customer requirements into operational activities.• Dealings with corporate customers.

• Research, develop and produce feasibility study for new revenue generating opportunities for Etilize Inc.• Prepare various reports as per business requirements.• Assign resources to prepare for demos to be given to potential customers.

• Extraction and translation of product content in the French Language.• Resolving customer issues in the French content and the main point of contact for the French customers.

• Extraction of product content in the English Language.• Assigning targets and daily reporting of the production numbers.

• Maintenance and augmentation of branded and unbranded systems.• Providing on site solutions to contract clients. (Customer Service)• Project Manager for the company’s in-house built Help desk.• Involved in marketing and providing support for our software solutions.