Ali Akbar Email & Phone Number

Whitby, Ontario, Canada

Toronto, Ontario, Canada

Whitby, Ontario, Canada

• Provided consultation and executed strategies and implemented actions to grow online sales for top distributors, retailers, and manufacturers in various domains
• Oversaw the setup of multiple taxonomies and data collection implementations for leading Canadian retailers
• Lead and managed strategic client partnerships for optimizing eCommerce channels and platforms for Honeywell, eBay, Canadian Tire, Staples and BestBuy Canada
• Conducted research and analysis on Product Information Management systems for in-house implementation
• Managed a product’s end to end lifecycle, design challenges across multiple features, and monitored progression through successful completion of milestones
• Defined the scope of development for new product features and ongoing feature enhancements, including project management activities and KPIs

Whitby, Ontario, Canada

• Lead a team of data scientists and worked in the capacity of Product Manager and Business Analyst to implement Natural Language Generation (NLG) and Images AI solution, resulting in an 80% increase in production.
• Oversaw product design development and enhancement, through design documents and SDLC framework, using Agile development processes, and acted as a liaison between the business and technical stakeholders
• Provided consultation support to key customers by deliberating with them on their taxonomy and data solution needs
• Worked closely with in-house and offshore teams to ensure customer deliveries are completed with accuracy and timeliness

Whitby, Ontario, Canada

• Developed subject matter expertise for enterprise-wide Product Information Management (PIM) and Digital Asset Management (DAM) platforms
• Built and maintained business rules and workflows for product solution and implementation
• Supported growing product data needs related to eCommerce business initiatives
• Oversaw the importing of customer product details on Amazon Vendor Central, Google Manufacturer Center and Walmart Portals

Karachi, Pakistan

• Partner with business stakeholders to strategize an E-Commerce multi-year roadmap.
• Lead E-Commerce initiatives throughout the project lifecycles including discovery and initial assessment, requirements definition, project design, development, implementation and support, as well as ongoing measurement.
• Responsible for project budget, goals, and schedules. Manage variances and communicates progress and issues to VP Operations.
• Identifying, developing and implementing continuous improvements to current processes and organizational objectives.
• Hiring staff, developing, conducting performance reviews, managing performance issues and making salary recommendations
• Managing and taking ownership for the team’s resource and staffing plans and effectively managing the team using the available tools and resources provided

• Provide overall management to Product Data Subscription Operations department and ensure achievement of assigned goals.
• Establish quarterly departmental and individual objectives
• Identify any opportunities for up-sell and cross-sell to existing customers
• Provide support to assigned delivery managers
• Review weekly customer contact reports to determine effectiveness

• Managing customer accounts from the inception phase onwards.
• Converting customer requirements into operational activities.
• Providing effort and cost analysis to the sales team for quoting purposes.
• Ensuring that contractual commitments are kept.

• Managing customer accounts from the inception phase onwards.
• Converting customer requirements into operational activities.
• Dealings with corporate customers.

• Research, develop and produce feasibility study for new revenue generating opportunities for Etilize Inc.
• Prepare various reports as per business requirements.
• Assign resources to prepare for demos to be given to potential customers.

• Extraction and translation of product content in the French Language.
• Resolving customer issues in the French content and the main point of contact for the French customers.

• Extraction of product content in the English Language.
• Assigning targets and daily reporting of the production numbers.

Karachi, Pakistan

• Maintenance and augmentation of branded and unbranded systems.
• Providing on site solutions to contract clients. (Customer Service)
• Project Manager for the company’s in-house built Help desk.
• Involved in marketing and providing support for our software solutions.

Mba, Management

Activities and Societies: Events ManagementMasters in Business Administration with majors in Management

Bachelor’S Degree, Computer Systems

Activities and Societies: Table Tennis tournament, Events ManagementEngineering with majors in Computer Systems