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Systems Analyst with considerable experience in gathering/analyzing customers' business requirements, preparing documentation, proposing solutions and developing software application and systems for wide array of customers and Enterprises entities. The candidate holds a B.Sc. in Computer Science from Cairo University, 2008. At the mean time he is a senior system at ITworx and working on CBAP certificate. Example of the projects implemented:Prime Minister Office - Performance Management BI Internal Solution---------------------------------------------------------------------------------------------------performance management solution providing all of the functionalities that are needed for performance management including scorecards, dashboards, management reporting, and analytics. The solution is considered a central data source that gathers and stores all required data from various business functions across several entities. Etihad - Business Process Re-engineering-----------------------------------------------------------Revamping the current Etihad Cargo Portal to a user-friendly internet portal. In addition to developing the Intranet Portal to enhance employees’ collaboration and automate internal business processes through workflows, dashboards, and reports on organizational KPIs while integrating it with the Internet PortalQ-Less Appointment Management System & Mobile Application--------------------------------------------------------------------------------------------Developing an appointment system where users are able to book an appointment from the customer website to visit his premises space and consume his services.

Qtel Group - Intranet------------------------------The solution enables the employees to better communicate, innovate, learn and contribute with openness and transparency. It creates social channel between Qtel Group companies worldwide, bridging the gap across various geographical and cultural boundaries. The intranet uses ADFS (Active Directory Federation Services) to link employees in different operating companies together on the same intranet. Abu Dhabi Education Council (ADEC) Public Portal --------------------------------------------------------------------------Revamping ADEC’s current public portal into a new attractive, interactive, informative, and comprehensive one. The portal will help ADEC to communicate with its audience, promote its vision and mission worldwide, and deliver relevant information and news which help in creating identity and generating interest in the council, its projects, and services ITWorx Government Performance Management (GPM)-------------------------------------------------------------------------------ITWorx Government Performance Management (GPM) is a Microsoft-based framework that gives governments the capability to cascade, share, track, and update strategies and plans organization-wide to ensure accurate execution on all levels. To enable performance evaluation, improvement, and accountability, ITWorx GPM creates consolidated and detailed views of multi-source Key Performance Indicators (KPIs).

Online clinical system---------------------------------Online clinical system for managing the clinical patients through an online interface, automating the internal workflow for the clinics and support both patients and physicians with usable and strong reporting system Logic Training--------------------Internal online training management system for automating the training process internally and externally, the project was also supported with a mobile application for trainers and managers for quick follow-ups and reporting ERP system for WMSI (metal industries LLC.)-------------------------------------------------------------------Customize an open source ERP system for the company to fit all the process areas in the company, the modules designed was (manufacturing, warehousing, procurement, clients, finance and tender management), for more information about the company visit http://wmsmi.com/The analysis techniques used was ethnography and prototyping with different departments to reflect the process and the workflow.The Future----------------Web portal acting as a directory for organizations in different fields in addition to online recruitment system (http://thefuture.com.eg/)Human resources management system (HRMS)---------------------------------------------------------------------Developing HRMS for medium sized businesses with all the needed modules (ex. Compensations, personnel, performance management, etc) Coca-Cola Dashboard-------------------------------Dashboard which integrates and presents statistical information to the management level in the company in outstanding organized graphical representation after applying data mining and business intelligence tools on the supported dataEgyptian fans (Lipton)--------------------------------Developing a campaign for Lipton with online interface, interactive voice response (IVR) system, SMS system and call center system