Asif Ali Email & Phone Number

Lahore, Punjab, Pakistan

• Administered the Healthcare Management information system (HMIS), ensuring all clients and users were able to access necessary documents and records without trouble.• Monitored & implemented medical system billing, Admission & discharge, Radiology, Polyclinic, OPD, IPD, Telemedicine, EMR, ERP, Pharmacy operations, Nursing, and patient management.• Documented workflows and executed comprehensive training plan to all Medical and non-medical users to increase the usage of the product.• Liable for assessing individual/group training needs.• Development of Training materials and preparing research lessons.• Developing and delivering programs of learning activities.• Liaising with other Department to collect Feedback and Place the changing request of Software into systems.• On field software support while addressing and redirecting the real me issue in Software.• Measuring progress and provide end-user feedback to vendor.• Manage support tickets that pertain to Route Manager.• Responsible for Bug identification, scenario testing, documentation and OPA's. • Keeping up to date with all changes, enhancements, and modification to the mission.• Management application throughout the development process

Zo Lahore

a) Network & Server AdministrationResponsible for designing, organizing, modifying establishing of LANs, WANs and Vlan, Internet and intranet systems, and network segments. Managing & Troubleshooting of connectivity of branches, HO and ZO. Implementation of Window Server 2003 & 2008 R2 Active Directory Infrastructure. Implementation of ISA 2010/ TMG infrastructure. Implementation of Exchange servers, MDAEAMON EMAIL SERVER. Responsible for Managing Disaster Recovery Sites at Zonal Office. b) Database Co-support and Spice works supportResponsible for managing & Configuration of Insurance Database (iGIS) at end user level to Database Servers. Configurations and addition of basic parameters related to insurance business. Managing & configuration of reporting servers on required reports and summaries. Working on Spice Work (Helpdesk) to attend and encounter users problem related to database, software and hardware.c) Branches Connectivity & Virtualization.Responsible for organizing / establishing of centralizing of North Zone Branches. Configuration Routers and installation of RODC, Vservers, Share source and execution of database, report server and spice work software. Configuration of backup source (Vnet) for the connective in case of disaster / dis-connectivity primary ISP.