Asad Hameed Email & Phone Number

Saudi Arabia

- Installation and administration of Microsoft System Center Operations Manager 2007 R2- Installation and administration of Microsoft System Center Operations Manager 2012 R2- Using the Microsoft Windows PowerShell scripting engine to automate tasks with System Center Operations Manager 2007, Configuring Management Packs, Deploying Management Pack solutions- Full SCOM Infrastructure installation and configuration, Tuning of existing deployments- Creating distributed applications, custom dashboards and webpages, Work through overrides where applicable with customer, Create central dashboard views for servers being monitored by SCOM- End to End testing of new services implemented- Skills transfer with technical teams and document / log all changes- Oversee the rollout of monitoring software updates.- Oversee the rollout of new and updated monitoring scripts.- Identify, research, and resolve technical problems associated to monitoring systems.- Respond to telephone calls, email and personnel requests for technical support associated to monitoring systems. Document, track, and monitor the incident to ensure a timely resolution.- Manage the installation of new software releases, system upgrades, and patch installs thatresolves monitoring related software problems.- Assists in the installation, maintenance, and general support of monitoring systems.- Develop and update RTS documentation for assigned OSS applications and systems.- Routinely review monitoring systems and services to ensure stability and security.- Assist in interpretation of diagnostic data obtained from monitoring solutions.- Provide escalation support to Implementation team for standard monitoring implementation.- Provide implementation support for custom monitoring orders.

Pakistan

Main Responsibilities:Main goal was to assist IT Division Head in day to day Infrastructure activities and facilitate him to manage Regional Domain servers and monitor I.T activities in the organization effectively and efficiently. Following are the main responsibilities: IT Infrastructure management & maintenance MS based Servers Administration and Management Hardware Management Software Management Leading and Managing a Helpdesk/Service Desk team of 16 individuals for day to day operations of IT Team Applications Support Inventory ManagementFurthermore responsible to: Hyper-V (VDI) Servers File Servers Antivirus server WSUS Server SCCM Servers Service Desk application Vendor coordinationEnsuring quality I.T support to all business unitsKey Performance Indicators / KPIs System availability Operations efficiency Quality of ServiceProjects Conducted VDI on Citrix Xen Desktop Microsoft System Center Configuration Manager 2012 Deployment Deployment of Microsoft Forefront Antivirus 2012 Demolishing of Symantec Antivirus Assist in implementing VLAN organization wide Skill Set Managing Team of Helpdesk staff Effective Communication Skills Effective Team working skills Initiative & Problem solving

Pakistan

Main Responsibilities:Main goal was to assist IT Division Head in day to day Infrastructure activities and facilitate him to manage Regional Domain servers and monitor I.T activities in the organization effectively and efficiently. Following are the main responsibilities: IT Infrastructure management & maintenance MS based Servers Administration and Management Hardware Management Software Management Leading and Managing a Helpdesk/Service Desk team of 16 individuals for day to day operations of IT Team Applications Support Inventory ManagementFurthermore responsible to: Hyper-V (VDI) Servers File Servers Antivirus server WSUS Server SCCM Servers Service Desk application Vendor coordinationEnsuring quality I.T support to all business unitsKey Performance Indicators / KPIs System availability Operations efficiency Quality of ServiceProjects Conducted VDI on Citrix Xen Desktop Microsoft System Center Configuration Manager 2012 Deployment Deployment of Microsoft Forefront Antivirus 2012 Demolishing of Symantec Antivirus Assist in implementing VLAN organization wide Skill Set Managing Team of Helpdesk staff Effective Communication Skills Effective Team working skills Initiative & Problem solving

Main Responsibilities:Main goal was to assist IT Division Head in day to day Infrastructure activities and facilitate him to manage Regional Domain servers and monitor I.T activities in the organization effectively and efficiently. Following are the main responsibilities: IT Infrastructure management & maintenance MS based Servers Administration and Management Hardware Management Software Management Leading and Managing a Helpdesk/Service Desk team of 16 individuals for day to day operations of IT Team Applications Support Inventory ManagementFurthermore responsible to: Hyper-V (VDI) Servers File Servers Antivirus server WSUS Server SCCM Servers Service Desk application Vendor coordinationEnsuring quality I.T support to all business units.Key Performance Indicators / KPIs System availability Operations efficiency Quality of ServiceProjects Conducted VDI on Citrix Xen Desktop Microsoft System Center Configuration Manager 2012 Deployment Deployment of Microsoft Forefront Antivirus 2012 Demolishing of Symantec Antivirus Assist in implementing VLAN organization wide Skill Set Managing Team of Helpdesk staff Effective Communication Skills Effective Team working skills Initiative & Problem solving Hands-on Experience of MS Exchange Hands-on Experience of MS AD

Pakistan

- Managing Active Directory of multiple clients like Sheraton Pasadena, Sports Leasing, Nursing Resources and 25 other clients in USA. - Managing Mail servers of our clients in US on Exchange 2003. - Preventing Clients Mail, File and Database servers from external virus threats and spam using Tend Micro Client Server Messaging Suite. - Administration & Management of File Server on Windows Server 2000/2003. - Resolving day to day tasks regarding servers and clients. - Effectively communicating and coordinating with our different vendors like Microsoft, Veritas, Trend Micro and Cisco products for resolution of issues on time. - Providing Live System Desktop support for Servers and Clients. - Provide online High Speed Internet Access support to clients in US. - Configuring and Managing Hotspot Gateways & Wireless Routers like Zyxel, Nomadix, IP3 Net Access and Plug N Play. - Planning, design, and implementation of the network architecture to meet current and future needs. - Managing Backup and recovery using VERITAS. - Bandwidth Monitoring.

Pakistan

- Wireless Network Setup: Installed two wireless networks in association with senior Network Administrator in separate offices of IUCN Pakistan. Provided connectivity with wired network and seamless integration for mobile/wired clients. - Wireless Clients setup & LAN trouble shooting of IUCN Karachi offices. - Network management, optimization, troubleshooting and up- gradation. - Active Directory Installation, Management & Assignment of user rights. - Upgrading Windows 2000 Server Domain Controller to Windows Server 2003 Domain Controller. - Installation, Configuration & Management of DHCP and DNS Server. - Installation of WINS Server. - Installation, Management & Administration of Symantec Antivirus Server 9.0. - Installation and Configuration of Windows Software Update Services Server. - Installation & Management of Windows Server 2000/2003. - Administration & Management of File Server on Windows Server 2000/2003. - Installation & Management of Exchange Server 2000/2003. - Mailboxes Management of users in Exchange Server 2000. - Maintaining Backup and Restoration Process of IUCN Information.

Bachelor Of Engineering (B.E.), Computer Engineering

Computer Engineering

Education record