Aastha Dwivedi Email and Phone Number

- Looking after projects located in Bhiwadi- Interaction with clients and servicing their needs including communications and information management.- Co-ordination between various departments such as ops, strategy and process control. - Co-ordination Between the construction site team and the internal team.- Responsible for managing pre sales/post sales reporting for the various processes. - Management of Receivables which includes status checks, MIS etc. Operational… Show more - Looking after projects located in Bhiwadi- Interaction with clients and servicing their needs including communications and information management.- Co-ordination between various departments such as ops, strategy and process control. - Co-ordination Between the construction site team and the internal team.- Responsible for managing pre sales/post sales reporting for the various processes. - Management of Receivables which includes status checks, MIS etc. Operational transactions like transfers, payment processing, etc.Responsible for managing pre sales/post sales reporting for the various processes. Show less

- Direct interaction with clients/ dealers to resolve customer account disputes and misc. queries.- Managing business communication and correspondence with clients and dealers.- Co-ordination with banks for the disbursement of loan after execution of permission to mortgage and / or tripartite agreement etc.- Maintenance & updation of master data record (in excel) for all dedicated projects on daily basis and maintaining file records on manual basis.- Periodic checking &… Show more - Direct interaction with clients/ dealers to resolve customer account disputes and misc. queries.- Managing business communication and correspondence with clients and dealers.- Co-ordination with banks for the disbursement of loan after execution of permission to mortgage and / or tripartite agreement etc.- Maintenance & updation of master data record (in excel) for all dedicated projects on daily basis and maintaining file records on manual basis.- Periodic checking & reconciliation of transactions posted in accounting package with Master Data. Show less

- Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.- Preparing Dashboard on monthly basis for my Team, which is further benchmark to our worldwide standard norms.- Primary Underwriting of proposal forms i.e., Scruitnizing the application basis information available in the forms that are logged in the branch.- Follow up for speedy issuance of Policies from Head Office by reducing individual and team TAT at branch… Show more - Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.- Preparing Dashboard on monthly basis for my Team, which is further benchmark to our worldwide standard norms.- Primary Underwriting of proposal forms i.e., Scruitnizing the application basis information available in the forms that are logged in the branch.- Follow up for speedy issuance of Policies from Head Office by reducing individual and team TAT at branch level.- Giving training on various underwriting aspects like age proofs, AML–KYC guidelines, Products basic features, Proposal form scrutiny & quality check before Login.- Implementing new procedures to improve the quality of output. Show less

- Branch Administration, Organization of Petty cash and in-house follow up.- Handling Customer Service issues and logging complaints in ECRM. - Handling a team of CCE’s, HR spoc for the branch. - Underwriting of Proposal forms.- Updation of Proposal Forms in Life Asia.- Receipting of Renewal, First Premium Deposit, XRT, Lapse & Cheque Bounce, Cheques/Cash in Life Asia.- Maintaining day-to-day MIS for new and renewal business logged in as well as Customer request’s… Show more - Branch Administration, Organization of Petty cash and in-house follow up.- Handling Customer Service issues and logging complaints in ECRM. - Handling a team of CCE’s, HR spoc for the branch. - Underwriting of Proposal forms.- Updation of Proposal Forms in Life Asia.- Receipting of Renewal, First Premium Deposit, XRT, Lapse & Cheque Bounce, Cheques/Cash in Life Asia.- Maintaining day-to-day MIS for new and renewal business logged in as well as Customer request’s updated status. Show less

- Planning targets for the team & strategize the same to meet them on weekly basis with an objective to maximize numbers.- Training the sales team regarding the products & the new line of the products.- Generation of sales by presentations and organizing local market campaigns.- Cross sale of products to the existing customer base.- Co-ordination with the entire team and branch sales department.