Responsible for coordinating technical product deliverables and roadmaps between hardware, firmware and application development. Reporting directly to the CTO.Primarily managing timelines and coordinating priorities for:- Backend database team for work completed on the AWS databases- PBX/SIP team for environment creation, environment testing & QA- Front end application team- Application QA & Testing- Customer support team managementCompanywide project management for all development and technical teams

Lead and manage team projects to develop and implement new code and processes for CareFirst Bridge data management for BCBSAZ in regard to the Federal Employee Program (FEP) code. This project oversees development and delivery for Dental, Professional, and Institutional claims. Use of Azure DevOps to maintain the work breakdown structure (WBS), dashboards, and reporting while setting expectations and goals. • Improved team efficiency by building dashboards for leadership and cross-team functionality • Optimized workplace productivity by enforcing correct use of the Work Breakdown Structure in Azure DevOps • Completed the software implementation plans for code delivery to production

During this job role, I provided expertise in leading and efficiently managing team projects for code deployment to production and long-term implementation planning for all FutureCore projects. I oversee the teams' working with Azure DevOps building the work breakdown structure (WBS), dashboards, and reporting while setting expectations and goals. Support and develop the structure application integration. I monitor and track project milestones and deliverables and assign duties for employees to discover and implement 100% within management deadlines.Key Achievements:• Improved team efficiency by 45% within four months and successfully met implementation timelines by 20% under budget• Optimized workplace productivity by 50% by executing Work Breakdown Structure in Azure DevOps• Planned, executed, and completed the software implementation plans for Code Deploy to production• Spearheaded and managed the implementation of 52 applications as well as tracked over 400 lines of new code to be implemented into production

Information Technology Project Management Hospital Sisters Health System | Springfield, IL 2016-2017Key Achievements:• Created and managed work breakdown structure (WBS) of software design and support for 3M health information products• Developed robust project plans for 3M technologies, other hospital systems, application system integration, interfaces, and data details/specifications• Improved the team performance and productivity by 80% and successfully delivered the project from three months behind schedule to one month ahead of scheduleInformation Technology Project ManagementLehigh Valley Health Network | Allentown, PA - 2014-2016Key Achievements:• Attained award by bringing a project from 120 days behind schedule into 60 days ahead within 60 days• Maintained the assigned budget under 20% across the 12 months of the project by leading and efficiently managing the implementation activities• Reduced support lag-time by 50% as well as improved productivity and response time by 60% over six months• Saved the project costs in wasted time for implementation by authoring risk assessmentsIndependent Consultant - Information Technology Project ManagerSentara Healthcare | Charlottesville, VA - 2014-2015Key Achievements:• Improved user proficiency by 35% over the first two months and maintained activities to stay 20% under projected budget• Created 100% of the project plans for the software implementation processInformation Technology Project ManagementCommunity Health System | Franklin, TN - 2014Key Achievements:• Achieved award by bringing the project from 90 days behind schedule to on schedule within the first 60 days• Enhanced productivity and lag-time by modifying 30% of the existing software configuration• Improved communication across applications and teams by modifying 30% of the product interfaces• Identified 30% increased risks over certain applications by conducting risk assessments

Job Responsibilities:I synchronized the installation of software systems and personnel training on new or modified software. I advised and effectively guided customers and other stakeholders on project status, proposals, and technical issues, including software system design and maintenance. I supervised and assigned work to programmers, designers, technicians, other engineering personnelKey Achievements:• Resolved existing software for errors, adapted to new hardware, upgraded interface, and improved performance• Determined, recommended, and planned installation of new modification of existing system by analyzing the information• Improved performance of the software support team from four-hour backlogs to answering phones live over 24 months• Planned and recommended improvements by working with 80 coding managers to increase team productivity• Mentored and effectively guided the supporting staff for over eight years to improve performance.• Successfully executed over 100 hospital 3M 360 applications installations• Stellar Award recipient (management nominated)• Pyramid of Excellence (colleague nominated)

Supervised sales managers and their teamsCreated curriculum and training for new-hire employeesTerritory analysis, review and marketing strategies; Utah, Wyoming, Idaho, MontanaPresented territory marketing strategy to Division Management