• Growth product manager with over 5 years of experience in leading cross-functional teams (3-10 people) focused on business efficiency and customer value management in Digital Advertising, E-commerce and Financial services industries. • Managed projects in the OZON marketplace: improved B2B sales funnel (+29% sales conv.); executed B2B lead generation (+$40m Gross Merchandise Value - GMV); implemented Agile (Scrum) with JIRA (+60% team velocity). • Optimized customer journeys with BCG project team for credit card products in the major bank (assets > $100bn). • My passion is to make customers happy through operational excellence. I am a specialist in organizing departments and strong at bringing structure to work where it is needed. I have data analytics background (SQL) and I prefer to use data-driven approach at my work. Software: | JIRA | Confluence | SAP BO | DataGrip | Asana | Miro | Salesforce | Tableau | Power BI | Vertica | Oracle | Teradata | Hadoop |Skills: | SQL | Scrum | Kanban | Presentations | People Management | Planning | Budgeting | Leadership | Forecasting | Project Management | Problem-solving | Operational excellence | CJM | Business Analytics | P&L | Unit Economics | Business Efficiency |
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Senior Product Manager, Vk VideoVkSerbia
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Senior Growth Product Manager, Digital AdvertisingYandex Apr 2023 - PresentSerbia -
Growth Product Manager, MarketplaceOzon Oct 2021 - Feb 2023Nasdaq listed marketplace in Eastern Europe with Stock Keeping Unit > 150m, Active Users > 30m, GMV > $7bn. Executed projects for GMV growth:• Managed a cross-functional team (7 people) in a B2B lead generation project which increased GMV by $40m;• Managed 3 business analysts (BA), improved sales funnel which increased by 29% sales conv., GMV by $500k;• Discovered pain points in B2C customer journey, organized 2 BA and PM, which led to saving > 9k orders per day;• Implemented from scratch Agile (Scrum) with JIRA for a team (10 people) which increased team velocity by 60%; • Prepared presentations for C-level, Head of Departments, Webinars, and Conferences (> 40K visitors). -
Project Manager, Digital Assistant DepartmentVtb Feb 2021 - Oct 2021Top bank in Eastern Europe with Total Assets > $200bn, Active Users > 14m, Net Income > $900m.Executed project for operational efficiency in bank branches (internal anti-fraud system): • Managed 3 data analysts, decreased fake sales by 20% by developing new 4 internal anti-fraud detection metrics;• Developed 7 new hypotheses of potential fraud with bank managers and led 5 of them into production using SQL;• Conducted Scrum meetings for a team (8 people) and presented team results to stakeholders on demo days. -
Project Manager, Bank Card DepartmentGazprombank Jul 2020 - Feb 2021Major bank in Eastern Europe with Total Assets > $100 bn, Active Users > 5m, Net Income > $1bn.Executed projects in Bank Card Department, involved in credit card customer journey Agile transformation with BCG: • Managed bank card development project (7 people) for a medical fintech startup (> 20k bank cards were issued);• Attracted a new corporate client (>$180k turnover) for retail acquiring and business account services; • Retained a crucial corporate client ($80m revenue) by developing a solution to fix a problem with online payment; -
Assistant Project Manager (Agile Project Team Led By Bcg)Gazprombank Jul 2019 - Jul 2020• Provided data to project managers using SQL for hypothesis testing which led to $200k credit card portfolio effect; • Reduced reporting time to stakeholders by 70% by developing data reports using SQL and SAP BO;• Organized a Kanban board in Trello for an analytics team (5 people), which increased team productivity by 20%.
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Project Coordinator, Bank Card DepartmentGazprombank May 2017 - Jul 2019• Increased Department's income by 20% through executed marketing offer with retail partners (loyalty program for B2C cardholders); • Organized business meetings, webinars, meetups for regional branches directors (> 150 people); • Prepared contracts with counterparties, sales presentations for large corporate clients (>20 clients).
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Business Analyst, Customer ServiceGazprombank Feb 2016 - May 2017• Refunded to individual clients over $70 000 (30% on top of KPI target) after investigating cases;• Provided analytical reports about complaints and team perfomance to Supervisor;• Developed and implemented typical answer to client form, which led to increased team perfomance by 30%.
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Operator, Customer ServiceGazprombank Jan 2015 - Feb 2016• Created manuals and improved call scripts for stuff which led to growth of bank card sales by 10%; • Solved problems in > 20 000 answered incoming calls from bank cardholders;• Supported service line for foreign customers.
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Junior Analyst, Treasury DepartmentMonolit Commercial Bank (Llc) Nov 2013 - Jun 2014• Provided currency exchange rates to branches and involved in the liquidity management.
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Intern, Credit DepartmentMonolit Commercial Bank (Llc) Feb 2013 - May 2013• Collected data for my degree thesis and prepared credit documents for corporate clients.
Alex T. Education Details
Frequently Asked Questions about Alex T.
What company does Alex T. work for?
Alex T. works for Vk
What is Alex T.'s role at the current company?
Alex T.'s current role is Senior Product Manager, VK Video.
What schools did Alex T. attend?
Alex T. attended Moscow State University Of Transport (Miit).
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Alex Clevenger
Odessa, Fl4msu.edu, russelljohns.com, russelljohns.com, myclassifiedads.net1 (800) 2XXXXXXX
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