Aathif Abdullah Email & Phone Number

Bengaluru, Ka, In

Pune, Maharashtra, India

Project Manager• Successfully guiding the initiation, planning, execution, control, and completion of projects by skilfully creating project charters and plans• Managing teams across various technical, financial, and business disciplines, focusing on business objectives and tracking progress to ensure timely completion of project milestones, on budget, and with desired results• Serving as a liaison between clients, teams, and other stakeholders, ensuring clear communication and expectation setting through regular meetings and Scrum calls• Conducting timely reviews of project-related documents such as Functional Specification Documents, Database Design Documents, and Technical Design Documents, guiding team members and steering the project in the desired direction while maintaining SLAs• Identifying and mitigating risk factors by carefully analysing financial and statistical data, anticipating and managing change effectively in dynamic global business environments• Selecting appropriate processes and tools for each project, shifting between agile and waterfall methodologies based on project requirements and client objectivesBusiness Analyst / Solution• Possessing techno-functional expertise in Business Analysis, process mapping, documentation, development, testing, and implementation• Spearheading the efforts for Requirements Gathering and elicitation, documenting business processes to be automated (As-Is and To-Be), and defining User Acceptance criteria• Collecting business requirements, designing, building, testing, and implementing practical solutions within deadlines, producing PDD, SDD, and Solution Walkthroughs• Identifying Business Rules, Change Cases, Constraints, and GUI requirements for the new system during meetings and work sessions• Analysing business requirements, conducting gap analysis and categorising them into high-level and low-level Use Cases and Activity Diagrams / State Chart Diagrams• Preparing processes for RPA solutions

Bengaluru, Karnataka, India

• Promoted GEM Alignment by mapping specific business needs and implementing best practices• Identified opportunities for enhancing clients' processes, conducting impact evaluations, and suggesting corrections• Established governance, change request, and communication frameworks; facilitating hiring, knowledge transfer, and project progression ramp-up• Offered support in presale activities; collaborating with various departments to deliver optimal solutions for clients• Designed and costed comprehensive transition, transformation, and RPA (Robotic Process Automation) programs• Oversaw project plan execution and ensured compliance; assisting in the development of plans in accordance with the overall project strategy and client transition/transformation objectives• Directed various project tasks such as reporting, risk management, lessons learned, quality assurance, escalation, communication, and more; guaranteeing timely project delivery within quality and scope parameters• Developed budgets and obtained forecast approvals for the efficient financial management of projects• Led the implementation of transition activities using either Lift-Shift or GEM (Global Enterprise Model) methodologies, encompassing: GEM Alignment, Impact Assessment, Knowledge Transfer, Process Ramp-up, and Stabilization• Served as clients’ primary point of contact and provided them with scheduled project reports on scope, cost, and transition project quality

Bangalore

Bengaluru, Karnataka, India

• Handled queries of customer related to accounts, breakdown, and renewals.• Trained the new comers and helped them when required• Call listening done and quality feedback given to the new comers.• Preparation of daily, weekly & monthly reports.• Monitoring the daily work allocations of the team.• Conducting team-bonding activities.• Helping in query resolution of the team.• Preparation of process documentations & updating the same as & when there are any changes.

• Managed a team of 10 members.• Conducted New Year parties, promotion done on newly launched products.• Quality check done on the arrangement made by the team.

Master Of Business Administration (Mba), It And Banking, A+

Graduate Diploma, Business Management

Graduation