Aathif Nihas Email & Phone Number

•Spearhead the development of product enhancements for existing services and new initiatives•Lead cross-functional teams through comprehensive service implementation and product development projects, ensuring seamless coordination and execution.•Orchestrate multiple functional disciplines to deliver high-quality products and services to customers, aligning team efforts with customer needs.•Breaking down complicated customer needs and technical details into clear, doable… Show more •Spearhead the development of product enhancements for existing services and new initiatives•Lead cross-functional teams through comprehensive service implementation and product development projects, ensuring seamless coordination and execution.•Orchestrate multiple functional disciplines to deliver high-quality products and services to customers, aligning team efforts with customer needs.•Breaking down complicated customer needs and technical details into clear, doable project plans.•Serve as the primary point of contact for clients, managing and nurturing key relationships and ensuring consistent communication and support.•Engage with both internal and external customers daily, providing executive and customer briefings on various topics, including project status, technical solutions and timelines.•Manage all aspects of development and implementation for the project acting as a point of contact from start to end•Exercise significant autonomy and accountability for project results. •Devise solutions to complex problems, requiring creativity and in-depth evaluation of variable factors, ensuring outcomes meet project goals and standards.•Expertly manage project resources, capacity, backlog, leave, and prioritize tasks to ensure optimal project progress and efficiency.•Mentor and develop project coordinators, focusing on enhancing their performance and project delivery capabilities.•Streamline and optimize project management processes in collaboration with the Project Management Office (PMO), identifying and implementing key areas for improvement.•Facilitated Scrum practices within the organization, fostering a culture of agility and continuous improvement.•Collaborate closely with DevOps teams to implement Continuous Integration and Continuous Development practices, enhancing project delivery and efficiency. Show less

Managed the end-to-end project operational and sustainment activities to ensure project success. Some of the best moments include managing Go Lives, Release Management, Incident, and priority Issue Management, and working on Agile process improvements along with overall project Management (Agile - Scrum, and Kanban)•Resource, capacity, backlog, leave, and priority planning for the project, in collaboration with my project manager.•Chief Sustainment and Incident Manager… Show more Managed the end-to-end project operational and sustainment activities to ensure project success. Some of the best moments include managing Go Lives, Release Management, Incident, and priority Issue Management, and working on Agile process improvements along with overall project Management (Agile - Scrum, and Kanban)•Resource, capacity, backlog, leave, and priority planning for the project, in collaboration with my project manager.•Chief Sustainment and Incident Manager, involved in P1, P2, P3, and daily production and non- production issue mitigation.•Followed Scrum and Agile practices within the project•Mentored Junior Project Managers to onboard and improve their skills•Initiated key processes within the project and company for Planning and Effort variances •Made independent decisions in the sustainment aspect of the project.•Provided regular project status updates to stakeholders, including project managers, cross-functional teams, and senior leadership. Show less

Colombo

Coordinated the end-to-end project operational and release activities, Helped and shadowed the project manager to ensure project success. Some of the best moments include working with job sheets and invoices and later specializing in release Coordination and incident Coordination with overall project Coordination (Agile - Scrum and Kanban). •Coordinate and Follow Scrum and Agile in the project•Track and follow up on the deliverables for each delivery iteration•Coordinated… Show more Coordinated the end-to-end project operational and release activities, Helped and shadowed the project manager to ensure project success. Some of the best moments include working with job sheets and invoices and later specializing in release Coordination and incident Coordination with overall project Coordination (Agile - Scrum and Kanban). •Coordinate and Follow Scrum and Agile in the project•Track and follow up on the deliverables for each delivery iteration•Coordinated release and maintenance for the project.•Worked closely with cross-functional teams for timely and successful production releases.•Learned and facilitated technical elements of the project.•Created On Call and hyper-care rosters to support production releases.•Helped the reporting Manager by eliminating blockers in the project•Ensured compliance of all parts with regulatory requirements and company standards.•Provided regular project status updates to stakeholders, including project managers, cross-functional teams, and senior leadership.•Proactively identified and resolved issues impacting part release and maintenance timelines or quality.•Coordinated and led regular meetings with cross-functional teams to review progress, identify issues, and ensure alignment.•Promoted continuous improvement and best practices in part release and maintenance processes.•Raised jobsheets and invoices to bill clients for gaps.•Scheduled internal and external calls to facilitate requirements Show less

Master Of Business Administration - Mba, Project Management, Merit

Bsc (Hons) Computer Science, It

Physical Sciences