Saas | Customer Success @Planview
Current
Oct 2022 - Present
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Aayush Roy Email & Phone Number
SaaS | Customer Success @Planview | Digital Transformation | Designing Customer Experience at Scale
at
Planview, Inc.
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
SaaS | Customer Success @Planview | Digital Transformation | Designing Customer Experience at Scale
Location
Bengaluru, Karnataka, India
Company size
Who is Aayush Roy? Overview
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Quick answer
Aayush Roy is listed as SaaS | Customer Success @Planview | Digital Transformation | Designing Customer Experience at Scale at Planview, Inc., a company with 805 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Aayush Roy.
Aayush Roy previously worked as SaaS | Customer Success @Planview at Planview, Inc. and Customer Success Specialist - 3 at Infoblox. Aayush Roy holds Bachelor’S Degree, Mechanical Engineering, 58 from Pacific College Of Engineering.
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Planview, Inc.
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Profile bio
About Aayush Roy
As a seasoned professional with a diverse background in change management & Customer Success, I've successfully shaped organizational success across various roles. Currently, as Digital Customer Success at Planview, I am instrumental in scaling customer success processes, managing a substantial Book of Business (BoB), and innovating processes for emerging corporates. In my previous role as a Junior Customer Success Manager, I managed a portfolio of key clients, drove strategic consulting with CXO's, delivered QBR's, improved internal processes to scale. I like to leverage technical tools to automate reduntant processes and improve effeciency.
Listed skills include Public Speaking, Powerpoint, Management, Leadership, and 17 others.
Current workplace
Aayush Roy's current company
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Planview, Inc.
5 roles
Aayush Roy work experience
A career timeline built from the work history available for this profile.
Customer Success Specialist - 3
Managing strategic post-sales activity for medium size accounts (ARR $100k - $500k) customers across EMEA.- Maintaining a deep understanding of the Infoblox product & security domain and making recommendations on how customers can use it to accelerate their business objectives.- Driving positive outcomes for customers and articulate value realised for.
May 2020 - Oct 2022
Customer Success Specialist
*Supported over 120 customers personally through onboarding, deployment (SW based), best practices, renewal, and upsell/ cross-selling*Accountable for building the Omnify reputation for excellence as well as driving renewals and retention in our target market.*Represent the voice of the customer to Product and Engineering when investigating/resolving.
Jun 2019 - May 2020
Product Specialist
- UrbanPiper offers restaurants and chains with a suite of products to manage and analyze online presence. UrbanPiper automates the restaurant's online business through centralized APIs & dashboards.Key responsibilities.
- Drove the customer lifecycle, including internal process (handoff from Sales to Onboarding and from Onboarding to Customer Success) and key customer milestones (Kickoff, Go-Live, & Renewals).
- Built value-based relationships with key customer stakeholders to ensure the alignment and achievement of goals.
- Tracked accounts to identify churn risks and worked in partnership with Sales, Support and Engineering to resolve risks.
- Delivered customer training and managed new product deployments.
- Served as the voice of the customer and shared feedback and enhancement suggestions with Product Management & Engineering team.
Apr 2017 - Jun 2019
Business Development Manager
- Customer Guru is a boutique customer experience consultancy based in Bengaluru, India. Customer Guru deploys a customer-centric growth strategy based on the widely acclaimed industry-standard Net Promoter® system..
- Managed a lead pipeline of 1000+ inbound leads using Zoho CRM to ensure proper lead nurturing and conversion of qualified clients
- Responsibilities include market research, lead generation, competitive benchmarking, agreement vetting and negotiation, etc.
Sep 2016 - Mar 2017
Team & coworkers
Colleagues at Planview, Inc.
Other employees you can reach at planview.com. View company contacts for 805 employees →
CL
Christian Lyons
Colleague at Planview, Inc.
Austin, Texas, United States, United States
View →
PK
Pavan Kumar
Colleague at Planview, Inc.
Bengaluru, Karnataka, India, India
View →
SS
Scott Secora
Colleague at Planview, Inc.
Houston, Texas, United States, United States
View →
CG
Chetan Gowda
Colleague at Planview, Inc.
Bengaluru, Karnataka, India, India
View →
KN
Kajetan Narkiewicz
Colleague at Planview, Inc.
Stockholm, Stockholm County, Sweden, Sweden
View →
RA
Rita Awad
Colleague at Planview, Inc.
Austin, Texas, United States, United States
View →
CD
Chandrakanth D
Colleague at Planview, Inc.
Bengaluru, Karnataka, India, India
View →
VN
Varadaraju N
Colleague at Planview, Inc.
Bengaluru, Karnataka, India, India
View →
MH
Meriem Holmblad
Colleague at Planview, Inc.
Greater Stockholm Metropolitan Area, Sweden
View →
LJ
Leena Jobanputra, Safe® Agilist (Sa), Pmp
Colleague at Planview, Inc.
Mclean, Virginia, United States, United States
View →
Christian Lyons
Colleague at Planview, Inc.
Austin, Texas, United States, United States
View →
PK
Pavan Kumar
Colleague at Planview, Inc.
Bengaluru, Karnataka, India, India
View →
SS
Scott Secora
Colleague at Planview, Inc.
Houston, Texas, United States, United States
View →
CG
Chetan Gowda
Colleague at Planview, Inc.
Bengaluru, Karnataka, India, India
View →
KN
Kajetan Narkiewicz
Colleague at Planview, Inc.
Stockholm, Stockholm County, Sweden, Sweden
View →
RA
Rita Awad
Colleague at Planview, Inc.
Austin, Texas, United States, United States
View →
CD
Chandrakanth D
Colleague at Planview, Inc.
Bengaluru, Karnataka, India, India
View →
VN
Varadaraju N
Colleague at Planview, Inc.
Bengaluru, Karnataka, India, India
View →
MH
Meriem Holmblad
Colleague at Planview, Inc.
Greater Stockholm Metropolitan Area, Sweden
View →
LJ
Leena Jobanputra, Safe® Agilist (Sa), Pmp
Colleague at Planview, Inc.
Mclean, Virginia, United States, United States
View →
1 education record
Aayush Roy education
-
Pacific College Of Engineering
FAQ
Frequently asked questions about Aayush Roy
Quick answers generated from the profile data available on this page.
What company does Aayush Roy work for?
Aayush Roy works for Planview, Inc..
What is Aayush Roy's role at Planview, Inc.?
Aayush Roy is listed as SaaS | Customer Success @Planview | Digital Transformation | Designing Customer Experience at Scale at Planview, Inc..
Where is Aayush Roy based?
Aayush Roy is based in Bengaluru, Karnataka, India while working with Planview, Inc..
What companies has Aayush Roy worked for?
Aayush Roy has worked for Planview, Inc., Infoblox, Omnify, Inc, Urbanpiper, and Customer Guru.
Who are Aayush Roy's colleagues at Planview, Inc.?
Aayush Roy's colleagues at Planview, Inc. include Christian Lyons, Pavan Kumar, Scott Secora, Chetan Gowda, and Kajetan Narkiewicz.
How can I contact Aayush Roy?
You can use AeroLeads to view verified contact signals for Aayush Roy at Planview, Inc., including work email, phone, and LinkedIn data when available.
What schools did Aayush Roy attend?
Aayush Roy holds Bachelor’S Degree, Mechanical Engineering, 58 from Pacific College Of Engineering.
What skills is Aayush Roy known for?
Aayush Roy is listed with skills including Public Speaking, Powerpoint, Management, Leadership, Social Media, Social Media Marketing, New Product Ideas, and Customer Experience.
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