Aayush Trivedi Email & Phone Number

London, England, United Kingdom

• As a seasoned sales professional, I am responsible for managing a portfolio of key accounts and developing relationships with key decision-makers. I take a proactive approach to identifying and targeting new business opportunities to expand market share and increase revenue.• To ensure a seamless customer experience, I collaborate closely with internal teams, including operations, marketing, and finance, to deliver tailored solutions that meet the unique needs of each customer.• I develop and execute strategic plans and actions that align with business objectives and deliver on sales targets. I stay abreast of market trends, competitor activity, and industry developments to inform my sales strategies and tactics.• I leverage sales tools and technology to manage my sales pipeline, track progress, and measure success. This includes using a CRM system to maintain accurate records of all sales activity, customer interactions, and account information.• I represent my company at industry events, trade shows, and conferences, where I promote our brand, network with potential customers, and stay up-to-date on emerging trends and opportunities.• As a trusted advisor to my clients, I provide exceptional customer service and support throughout the sales process. I am responsive, reliable, and committed to delivering on my promises.• I provide regular sales reports and updates to senior management, including forecasting, pipeline analysis, and revenue projections. This ensures that the entire organization is aligned around our sales goals and objectives.By leveraging my sales expertise and deep industry knowledge, I am able to deliver strong results that drive business growth and customer satisfaction.

London, England, United Kingdom

As a professional with extensive training in outdoor and online marketing, negotiation, proposal preparation, and client satisfaction, I have developed a diverse set of skills that have allowed me to excel in my field. Through my work, I have gained experience in researching and analyzing data, maintaining progress reports, and generating leads through various communication channels such as calls, emails, LinkedIn, and WhatsApp.In addition, I have had the opportunity to engage with clients and discuss marketing plans related to online marketing, digital assets, marketing products, and social media. Through my excellent communication and leadership skills, I was able to convince clients and deliver results that exceeded their expectations.

Exeter, England, United Kingdom

• Processed customer requests, and maintained accounts, including validation of customer entitlement with 100% compliance with company policy. Provided a tailored vision to each customer with the company’s values and resolutions for a specific query, maintaining +90% satisfaction.• Exceeded key performance with 100+ interactions per day on multi-screens, reviewing customers’ needs. Prioritizing the queries on basis of urgency, managing the returns providing the labels of DHL, and FedEx, and using empowerment to regain customer experience. • Following up on management-level solutions and providing. Coordinated with the CRM team and was involved in team meetings for better performance. Checking the customer’s data history, understanding, and linking conversations.

Exeter, England, United Kingdom

• Planned critical path for biodiversity project by PERT setting up milestones, planning via GANTT method achieving bronze stage meeting client’s expectations within the deadline.• Collecting data on biodiversity with 80% accuracy and 100% coverage and analysing and monitoring it to evaluate the plans efficiently within the budget and constraints.

University Of Exeter

Creating the Marketing strategies and campaigns. Researching for the marketing and drawing students towards us. Promoting and Advertising through Social Media, one-to-one, etc.• Supported a team of 25 offerings critical marketing support, planning, and coordination for the launch of services.• Planned strategies of marketing and implemented social media messages and posts for Nurture u.• Surveyed and Designed Campaigns for launch at the University of Exeter.

Exeter, England, United Kingdom

Working and interacting with customers to provide them with companies' products. Informing them about the product. Solving their problem and providing the solution. I improved my interaction and problem-solving skills.• Responsible for processing orders via EDI, and phone.• First point of contact for customers, providing relevant information, and solving issues

Kanpur, Uttar Pradesh, India

Duties: Data Maintenance, Sales Analysis, Sales Generation through electronic communication, Negotiation, Performance Maximisation, Strategy Development, Execution and Projects, Research, Sales Performance, Purchasing Materials, Planning Inventory, Monitoring KPIs, Logistics, and Shipping.• Directed and established the import-export project & managed the day-to-day warehouse and emphasised smooth business operations at two sites in India. Increased staff productivity by 25% by streamlining the existing process and 50% by customer service by changing business policies. • Led re-racking initiatives, Increased storage capacity by 100 pallets (25%) on time and on budget. Monitored KPIs for quality controls. Monitored 3rd party services to ensure efficiency and effectiveness to provide services on time and within budget.• Planned & managed operations and events in 30+ cities and 3 countries with the additional responsibility of making budgets. Improved product margins by negotiating while procurement of stock. • Championed in-depth analysis to reduce expenses by 15% and reduced the time of export cycle by 3 days to Bangladesh and Nepal.

Kanpur, Uttar Pradesh, India

• Assisted to Director and coordinated for operations & alignment with, administration, logistics, cross-functional managers, and staff recruitment. Generated 250+ successful leads clients, and provided portal management services, travel services, inventory management, marketing, and sales.•Handled payroll and office operational and purchase budget. Increased Cash Flow by 20% by forecasting the demand and managing clients accordingly. Increased profits by 3% by procuring accurately in accordance with demand and accessing the cash discount. •Developed and directed projects of Sister Concern like assigned tasks to HR, Finance, Marketing, and Sales department, and tracked KPIs on deadlines. Increased productivity and loyal customers by 20%, and customer service by 25% by making a customer-centric policy. Motivated employees and organised office events like bonding activities, training, and companies.• Increased cash flow (20%) & revenue (10%) by forecasting demand and market and monitoring sales. Enhanced efficiency by improving processes. Reduced cost by 10% by critically applying six sigma concepts. Managed 4 projects of inventory planning and sales success and optimized risk. Represented the company at International and Indian Government meetings in 5 countries. •Increased sales by 30% analysing sustainable growth, attracted new manufacturers like Hafele, and Bosch in the market, and planned and processed their launch in 3 cities. Made sales strategies, and presented reports to stakeholders on sales achievement, and profit evaluation. • Achievements |Received 3 company awards for consistently exceptional Sales Records between 2017 – 2019. |Exceeded sales by £500,000 with new product and successful market expansion.

India

Skills- Inventory Planning |Operations Management |Project Planning |Procurement |E-commerce |Marketing |Negotiation |Sales |Leadership |Quality Assurance |Process Improvement |Cost Reduction.• Completed business analysis and functional design activities to develop and enhance sales by 10% (£4000) in 3 months on B2B and B2C 10+ E-Commerce platforms (Amazon, Flipkart, etc.). Designed and implemented portfolio, tracked KPIs, recruited staff, and managed team schedules.• Developed exclusive marketing strategies, and organised promotional events in 8 cities, learned the use of SEO’s managed websites and warehouse inventory, and coordinated with the marketing and sales team. •Minimised delivery time by 30% locally and 20% nationally and maximised resource utilisation by maintaining customer service, and team motivation. Introduced the sustainable supply chain and reduced the delivery cost by 20% by using sustainable resources for packaging.• Identified opportunities and coordinated the vendor onboarding process with Larsen and Toubro, Coromandel Group, IOCl, etc. Derived prices critically evaluated demand & managed supplies on time Internationally with a profit of £20000 quarterly. (PAN INDIA)

Master Of Science - Ms, International Business

Higher National Diploma, Business Analytics And Marketing, 67%

Master Of Business Administration - Mba, Business/Commerce, General

Senior Secondary High School, Commerce, 84%

Activities and Societies: Badminton, Basketball, Cricket

Diploma Of Education, Computerised Accounting

High School, Business/Commerce, General, 75%

Activities and Societies: Badminton, Cricket