Customer Success Manager
Current
Aug 2024 - Present
AeroLeads people directory · profile
Aayush Sharma Email & Phone Number
Customer Success Manager
at
Loop Subscriptions
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Who is Aayush Sharma? Overview
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Quick answer
Aayush Sharma is listed as Customer Success Manager at Loop Subscriptions, based in India. AeroLeads shows a matched LinkedIn profile for Aayush Sharma.
Aayush Sharma previously worked as Customer Success Specialist at Sprinklr and Customer Success Analyst at Sprinklr. Aayush Sharma holds Mca - Master Of Computer Applications, Computer Science from Lovely Professional University.
Company email context
Email format at Loop Subscriptions
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Loop Subscriptions
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Profile bio
About Aayush Sharma
With over 5 years of experience in client management and product strategy, I have honed my skills in effectively managing a diverse portfolio of 40+ customers across various sectors in the North America and Europe region.Customer Success | Retentions | Interactions | Upsells | Renewals | Product and Key Accounts - Consumption | Adoption | Training | Project Management | Agile | Scrum | GAP Analysis | SaaS | CRM | Use Cases | Market ResearchMy approach involves holding regular client meetings to collaboratively create success plans aligned with their corporate goals. By providing strategic advice and personalised strategies, I ensure the optimal consumption and adoption of products, leading to enhanced client satisfaction and loyalty.In addition to client management, I excel in cross-functional teamwork, collaborating closely with sales, support, and product teams to address issues swiftly and deliver optimal service. I take pride in assisting new team members in their integration process, sharing my knowledge of company processes and products to ensure their smooth transition and productivity.As a proactive leader, I independently lead stakeholder conversations to gather business requirements and translate them into design features. I have experience in designing production-level end-to-end flows and developing flowcharts to depict logical operational steps, ensuring clarity and efficiency in project execution.
Current workplace
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8 roles
Aayush Sharma work experience
A career timeline built from the work history available for this profile.
Customer Success Specialist
•Managed a varied portfolio of 15+ clients across multiple sectors, analyzed business processes to identify inefficiencies and recommend solutions, resulting in a 25% reduction in operational time.•Organized regular client meetings, working together to create product plans that align with their corporate goals to drive consumption and providing strategic advice to assist in their efforts for best results.•Engaged closely with clients to facilitate product expertise and trainings through personalized strategies and attentive support through market research.•Collaborated with engineering and support teams to swiftly address issues and deliver optimal service to clients through effective cross-functional teamwork.•Guided new team members in familiarizing themselves with company processes, product knowledge, and providing ongoing support to ensure their smooth integration and productivity.
May 2023 - May 2024
Customer Success Analyst
Oct 2022 - Apr 2023
Business Analyst
•Scheduled stakeholder's conversations independently to gather business requirements and translated design requirements into design features that aim to satisfy client expectations.•Designed production level end-to-end flows & developed flowcharts to describe and layout logicaloperational steps.•Worked on User stories along with managing Defects and helped the team to follow Agile and Scrum methodology.•Coordinated with the team to implement priorities and deployment documentation for release readiness and Software Quality Assurance audit.
Sep 2021 - Oct 2022
Associate Business Analyst
Sep 2020 - Aug 2021
Full Stack Development Trainee
This was a IBM Certified Training program to learn advanced concepts and gain exposure to Industry Best Practices. It helps us to discover the right path to work with key technologies, tools and processes.Developed an E-Room Booking project named "Tu Cuarto" by using the technologies like Spring Boot, React and SQL.My key responsibilities were:• Took the initiative to lead the training batch of "40" trainees and project team "Tu Cuarto".• Designed and developed architectural solutions for the Web Application as per the team's responsibilities.• Ensuring proper coordination among the team members and working on assignments and mini-projects within the timeline.• Parallel hands-on on new technologies discussed during the training session following industry best practices.
Feb 2020 - Aug 2020
Technical Analyst
Dec 2019 - Feb 2020
It Analyst
May 2018 - Jul 2018
4 education records
Aayush Sharma education
Mca - Master Of Computer Applications, Computer Science
Bachelor'S Of Computer Applications - Bca(Hons.), Computer Science
Senior Secondary Xii
Secondary X
Aryaman Vikram Birla Institute Of Learning
FAQ
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What company does Aayush Sharma work for?
Aayush Sharma works for Loop Subscriptions.
What is Aayush Sharma's role at Loop Subscriptions?
Aayush Sharma is listed as Customer Success Manager at Loop Subscriptions.
Where is Aayush Sharma based?
Aayush Sharma is based in India while working with Loop Subscriptions.
What companies has Aayush Sharma worked for?
Aayush Sharma has worked for Loop Subscriptions, Sprinklr, Ibm, Ledure, and Sbi General Insurance.
How can I contact Aayush Sharma?
You can use AeroLeads to view verified contact signals for Aayush Sharma at Loop Subscriptions, including work email, phone, and LinkedIn data when available.
What schools did Aayush Sharma attend?
Aayush Sharma holds Mca - Master Of Computer Applications, Computer Science from Lovely Professional University.
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