🌱Designed, developed and implemented product marketing strategies and marketing materials for consumer client’s brand with over $500K yearly revenue and over 100K customers across Canada 🌱Oversee paid and free B2B and D2C product promotions, product demos and customer outreach to promote 3 new products on offline platforms that resulted in increasing revenue in 4 months 🌱Gather custom feedback through qualitative and quantitative data analytics through interactions, surveys and observations, identified trends and presented insights to leadership to drive data driven decision making 🌱Build and maintain relationships with retailers, store managers and employees to enhance brand loyalty and partnership that resulted in increasing customer acquisition by 7% and monthly recurring revenue by 18%

🌱Partnered with 6 small businesses in Asia, Europe and North America for launching, branding and marketing their services and products to their target audience that resulted in bringing over $500K in revenue in 3 years🌱Designed business website, logo, social media and product marketing graphics using Adobe Suite and Canva, presented prototypes to clients and finalized designs and brand kit before the launch 🌱Recommended brand photoshoots, engagement, collaborations and partnerships strategies for brands

🌱Oversaw 500+ daily incoming and outgoing shipment by collaborating with delivery drivers and customers 🌱Manage store operations from product placement, product and services promotions, upselling, cash management, system maintenance and customer support for UPS franchise with over $1 million in revenue 🌱Spearheaded printing services by understanding customers’ printing needs, designing graphics, presenting prototypes and processing the print order that resulted in increasing store ratings from 3.5 to 4 stars

🌱Led team of 14 associates for managing outbound packaging operations that resulted in meeting 100% on-time shipment and less than 3% errors and rework for over 5000 packages 🌱Monitored shipment labeling process for over 500 packages/day that resulted in proactively identified and resolving labeling defects for Amazon prime orders and saving at least $13K in labor for the fulfillment center 🌱Identified bottlenecks in existing packaging process, recommended workflows and improvements and implemented a checklist for floor staff that resulted in eliminating duplication of work and saving 32 min/day🌱Designed new hire onboarding and training material using Adobe Illustrator and Canva that resulted in reducing onboarding time by almost 50% and increasing employee retention by 2%