Aayush Anand Sahay Email & Phone Number

7+ Yrs experience in financial institute (Banking,NBFC,MFI,Fin-Tech)Product Lead - Insurance, CMS. - SAVEJANA BANK- Operations Manager (Regional Branch)- Assets & Retail - (Loan Products ,TD,CASA, NEFT,RTGS,Gold Loan),Product and Process implementation, CBS Authoriser,Vendor Management,Cash management ,Traditional & Digital Payments, Business Analysis.Operations manager is an individual who carries out administrative and accounting duties in a financial institution by organizing and coordinating banking services whose job description involves managing operations team to deliver effective financial services to clients.Train all service managers for everyday maintenance operations for various assign branches and recommend improvements to increase efficiency and meet all financial objectives.Monitor all development activities and ensure optimal candidates for various branch operations and ensure optimal standard of all services to ensure quality improvements and ensure issuance of all technical quotations to customers.Develop and maintain professional relationships with all customers and prepare required presentation and recommend various strategies to reduce processing costs for organization and ensure authenticity of all information.Monitor all returned equipment from site and coordinate with asset allocation team to gather all equipment requirements and participate in all process improvement activities with help of required tools.Collaborate with sales team to prepare schedule of all operations and track progress and assist all operations leader to resolve all issues and achieve all business objectives.Prepare and maintain all reports for branchAnalyze and mitigate all risks for various issues for branch operations and manage all resources and coordinate with staff to provide support to all branch operations.Provide support to all branch operations and manage all communication with branch staff in meetings and ensure compliance to all production and finance activities.Perform sales calls to facilitate branch business and participate in all sales meetings and events and ensure effective penetration of branch to increase revenue.Provide training to all staff and evaluate their work and identify all strengths and weakness and organize staff meetings for same.Develop strategies and maintain effective customer services programs and achieve all customer expectation.Assist in hiring , retention process of employees.

Listed skills include Windows 7, Editing, Windows, Java, and 2 others.

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  Central University Of Jharkhand

  7.8