Aayush Trivedi Email & Phone Number

IT professional with a strong background in IT Service Management (ITSM) and a year of experience in ServiceNow development and administration. My journey began in the ITSM team, where I gained a comprehensive understanding of ITIL processes, incident management, problem resolution, and service delivery. Motivated by the desire to expand my technical skills, I transitioned into ServiceNow, where I’ve been able to apply my ITSM expertise in configuring, customizing, and automating solutions within the platform.Over the past year, I have developed hands-on experience in ServiceNow development, including scripting (JavaScript), building workflows, designing service catalogs, and integrating with third-party tools. My focus has been on optimizing IT service delivery and creating user-friendly solutions that streamline business processes and improve operational efficiency.I am passionate about leveraging technology to solve business challenges, and I’m always seeking new opportunities to learn and grow within the ServiceNow ecosystem. My goal is to contribute to the success of organizations by delivering scalable, innovative solutions that drive operational excellence and user satisfaction.- ServiceNow Development & Administration- ITIL/ITSM Best Practices- Scripting & Workflow Automation- Incident, Problem, Change Management- ServiceNow Integrations