Aazam Ghouse Email & Phone Number

Colombo, Wp, Lk

Colombo, Western Province, Sri Lanka

Colombo, Western, Sri Lanka

Colombo, Western, Sri Lanka

As a Travel Agent at Yathra Travels (Pvt) Ltd, I played a pivotal role in facilitating inbound travel planning and effectively marketed and sold travel products to a diverse clientele. My responsibilities included:Inbound Travel Planning: Designed custom travel itineraries and packages to meet the unique needs and preferences of individual and group clients, ensuring an exceptional travel experience.Marketing and Sales: Utilized strategic marketing techniques to promote travel… Show more As a Travel Agent at Yathra Travels (Pvt) Ltd, I played a pivotal role in facilitating inbound travel planning and effectively marketed and sold travel products to a diverse clientele. My responsibilities included:Inbound Travel Planning: Designed custom travel itineraries and packages to meet the unique needs and preferences of individual and group clients, ensuring an exceptional travel experience.Marketing and Sales: Utilized strategic marketing techniques to promote travel products, resulting in increased bookings and revenue for the company. Collaborated with marketing teams to develop and implement successful campaigns.Client Relationship Management: Cultivated strong relationships with clients, providing exceptional customer service throughout their travel journey. Addressed inquiries, resolved issues, and ensured overall satisfaction.UN Vesak Tour Coordination: In 2018, I had the distinct privilege of serving as the company's official representative during the UN Vesak Tour. During this prestigious 7-day tour, I accompanied the President of the Buddhist Association of China, coordinating logistics, and ensuring a seamless and memorable experience for all participants. Show less

Colombo

Departments covered: F&B (Main restaurant, Lobby Bar, and Banquets), Housekeeping (Rooms and laundry), Front office (reservations and reception), and Sales and Marketing.- Comprehensive exposure to various hospitality departments.- Contributed to seamless F&B operations, maintaining high service standards.- Managed room operations and laundry services in Housekeeping.- Gained experience in handling reservations and reception at Front Office.- Engaged in promotional… Show more Departments covered: F&B (Main restaurant, Lobby Bar, and Banquets), Housekeeping (Rooms and laundry), Front office (reservations and reception), and Sales and Marketing.- Comprehensive exposure to various hospitality departments.- Contributed to seamless F&B operations, maintaining high service standards.- Managed room operations and laundry services in Housekeeping.- Gained experience in handling reservations and reception at Front Office.- Engaged in promotional activities and observed market research techniques in Sales and Marketing. Show less

Higher National Diploma, Ux Design

Bachelor'S Degree, Hospitality And Tourism Management

Education record