Ab B Email & Phone Number

Dubai, United Arab Emirates

Corporate Sales - Group Medical Insurance / Group Accident InsuranceManage Team for Business Generation, Initial Underwriting & Client Servicing

Bangalore

Responsible for Business Analysis and Sales Development - Agency (South Zone)Core team of Zonal Business Head for driving Zonal business through Sales Planning, Sales strategies, Special Initiatives and Business Analysis for the four states of South India.

Bangalore

Responsible for Health Operations Business Process Administration (South India)Facilitate smooth functioning of health insurance processes and seamless service delivery through close monitoring and interaction with the Mediassist - TPA and relevant departments.Training on health operation process implementation across all branches of south India.Training of Sales team on Health products sales pitch and benefits of the product.Ensuring satisfactory resolution of customer complaints within specified turnaround time.Identify gaps in process at TPA end and ensure complete closure/action to bridge the same.Ensure Quick Health Claim Processing & Settlement by TPA, thorough monitoring to identify fraud claims.Health Claim Analysis on various parameters.

Bangalore

Handling Branch Business Operations and process implementation for 22branches across All Channels.Accountable for tracking HNI cases from login to dispatch of policy bond. Involved in identifying process gap and educating sales force and branch operationsHandling CAR-Compliance, Audit & Risk investigation across branches. Ensuring branch does initial underwriting and does proper checks as per the set KYC & AML Guidelines.Efficiently managing BPMS (Business Process Management System) including Agency Sales end to end Process Design; Control of forms, formats & Version control of agency related documents; Training Sales Force; Auditing Branches on Implementation & Adherence of Process; Supporting branches in preparing for ISO 9001:2000 audit.Talent management – acquisition, coaching and developing new recruits.Supervise team for managing day-to-day branch administration including housekeeping, maintenance, Asset control, payroll data and also initial claims processing by the branchEnabling a smooth work environment by building a culture of collaboration between sales and operations – educating the sales force and enabling them to benefits from adhering to processes.Business Process Management – ensuring quality of business logged in, implementing necessary checks and balances, regular checks on whether the process is working. Customer Service (Internal & External Clients) – complaints and grievance management

Bangalore

Bangalore

Responsible for Daily MIS GenerationSales Development co-ordinationGeneration reports for Analysis of sales performance on various parameters Communication and follow-up of activities rolled out Head - Agency with Regional Business Heads and Team

Bangalore

Explored fresh business opportunities and successfully transformed them to concrete business transactions. Assessed needs of the customers and presented customized plans.Formulated innovative sales and marketing strategies to generate favorable disposition in customers’ minds. Established healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and worked towards solving their queries and complaints efficiently.Identification and aggressive business acquisition of corporate key accounts with long term and sustainable buying potential and maximizing revenue generation.Organize events for beneficiaries for branding & to improve transaction number.Trained in Handling customer service center: Voice Inbound and Mails at MumbaiIdentified & developed locations for new profitable ventures and areas of improvements for revenue generationEfficiently handled Customer Grievances of Remittances, Loan, Insurance & Mutual Funds.Successfully increased tie-ups with corporate beneficiary and builders to improve sales & transactions.Credentials of identifying new alliances for remittance to Karnataka like corporate, religious and social service organizations & Generation of non-bank alliancesEfficiently conducted remittance training for Union Bank of India Managers from South.Accredited for handling entire remittance operations activity of DD dispatch from Bangalore, during the Mumbai floods.

Bangalore

Formulated innovative sales and marketing strategies to generate favorable disposition in customers’ minds. Provided guidelines, reviewing activities for effective and inspirational leadership to a sales team. Extending regular on job training to each team group on Homeloans, Personal Loan, Mutual Funds, Insurance and Remittance for maximizing output

Bangalore

Home Loan Portfolio ManagementBuilding Relationship with Real Estate Developers, Brokers, Clients and Liaising with Bank Credit ManagersFormulate and Implement business strategies to grow the Mortgage business and manage sourcing & Disbursement Team

Chennai Area, India

Hyderabad Area, India

Responsible for Cross- selling Advertising to other city DirectoriesManaging and Training team of Sales Executives

Bangalore