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Abdul Basit Awan is listed as CX @ Bazaar Technologies at Bazaar Technologies, a company with 46 employees, based in Karāchi, Sindh, Pakistan. AeroLeads shows a matched LinkedIn profile for Abdul Basit Awan.
Abdul Basit Awan previously worked as Sr. Assistant Manager Performance at Bazaar Technologies and Care Performance Executive at Bazaar Technologies. Abdul Basit Awan holds Bachelor Of Science - Bs, Computer Software Engineering from Virtual University Of Pakistan.
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With a track record of progressive roles at Bazaar Technologies, my expertise in customer success, problem-solving, and communication has been honed over several years. Currently, as the Senior Assistant Manager of Performance, I am committed to elevating our customer care strategies and operational efficiency. My mission aligns with the company's ethos of innovation and user-centric service, where I've transitioned from a Care Performance Executive to my current role, leveraging these core competencies to drive tangible growth and customer satisfaction. At Bazaar Technologies, we are passionate about harnessing technology to simplify complex challenges, ensuring that our team's collaborative efforts translate into exceptional user experiences.
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Karāchi, Sindh, Pakistan
Customer Experience Management:Analyze customer feedback and data to identify trends and pain points. Develop strategies to enhance customer experience and satisfaction. Collaborate with teams to align services with customer expectations.Performance Optimization:Monitor key performance indicators (KPIs) related to customer experience, such as Net Promoter.
Karāchi, Sindh, Pakistan
1. Performance Monitoring: - Analyze customer care metrics like response times, resolution rates, and customer satisfaction scores (CSAT) to identify improvement areas. 2. Process Optimization: - Evaluate and recommend improvements to streamline customer care workflows and implement best practices for efficiency. 3. Data-Driven Insights: - Use analytics.
Karāchi, Sindh, Pakistan
Karāchi, Sindh, Pakistan
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Abdul Basit Awan works for Bazaar Technologies.
Abdul Basit Awan is listed as CX @ Bazaar Technologies at Bazaar Technologies.
Abdul Basit Awan is based in Karāchi, Sindh, Pakistan while working with Bazaar Technologies.
Abdul Basit Awan has worked for Bazaar Technologies and Pakistan Navy.
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Abdul Basit Awan holds Bachelor Of Science - Bs, Computer Software Engineering from Virtual University Of Pakistan.
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