A leader with a strong track record of product execution and delivery of solutions enabling major telecommunication providers to capitalize on subscriber and revenue growth opportunities and enhance customer experience. Known for engaging with senior client decision-makers to determine needs and requirements, and translate them into technical solutions that advance broader client goals of growth, productivity, and profitability.Successfully managed large transformation programs across major Tier 1 service providers in the US, Canada, Germany, and Taiwan, building and coaching high-performing, cross-functional teams in both onshore and offshore environments. I also oversee the P&L, program management, and operational services for the global telecom operations management systems leader. My core competencies include customer relationship management, problem solving, resource allocation, and design thinking. I am passionate about driving service delivery excellence and client engagement in the dynamic and evolving telecom industry.
Listed skills include Telecommunications, Software Project Management, Integration, Requirements Analysis, and 17 others.