Amani Morgan, Mba Email & Phone Number

Experience using Articulate Storyline, Caltivate and other platforms to creative virtual learnings used for ILT or virtual training. Project manager on new business needs that have been implemented as BAU. Facilitate training virtually and in classroom to new hires, tenured agents, and leadership. I work closely with other departments to ensure a successful transition from training to on the job experiences.

Facilitate life skill pesentations to high schools in designated area. Responsible for developing content to meet the needs of clients. Relationship building with teachers, principals, guidance counselors, and students is key to success. Inteview prospective students to ensure success and enrollment qualifications are met. Planning and execution of events held on and off campus to increase business. Creating business proposals for events to show return on investment. Construct and deliver SWOT and market analysis to leadership to show projected growth.

Project lead introducing small business into retail that became BAU. Facilitate trainings to newly hired employees, existing employees, and leadership in products, sales, and soft skills. Assist in devleoping training content and materials to create an effective learning environment to participants. Work with multiple departments to meet changing business needs and goals.

Obtain sales numbers each month by helping new and existing customers. Train new employees on technical and soft skills to provide best customer experience. Created power point to draw in business customers on the benefits of T-Mobile.

Master Of Business Administration (Mba), Human Resources Management And Services

Bachelor'S Degree, Psychology

Study Abroad, Culture And Diversity In The Workplace

Traveled to Ireland to work with Microsoft and other businesses. Studied how to integrate culture and diversity in the workplace to retain.