At Smartfren, my focus as a Senior Account Manager is on nurturing key client relationships to drive revenue growth and meet corporate goals. Tailoring solutions to each client's needs, my role encompasses strategic planning and cross-functional collaboration, ensuring customer satisfaction and loyalty. The competencies I've sharpened include sales strategy development, client communication, and sales leadership.My mission is to empower clients through digital transformation, leveraging the latest in connectivity, mobile solutions, and security. With the help of my team, we've fostered high levels of engagement, delivering tailored solutions that align with our clients' evolving objectives. The values guiding my work are a steadfast commitment to operational excellence and a passion for transformative technology.
-
Senior Account ManagerSmartfren For Business Sep 2023 - Dec 2024Central Java, IndonesiaProduct and service solutions :● Connectivity: Internet Services, Managed Networks.● Digital Tools & Applications: Business Apps, WhatsApp Business, Digital Engagement Platforms.● Mobile Solutions: Communication Infrastructure, Roaming, Business Solutions.● IoT: Connectivity and bespoke IoT solutions.● Security: Network Protection, Endpoint Security, Managed Security.● Data Center & Cloud: CDN, Cloud, Google Cloud and Data Centers.● Voice Solutions: Unified Communications, Voice Platforms, and Toll-Free Services.• Developed and implemented solutions to meet client demands and promote long-term loyalty.• Collaborated with internal teams to deliver seamless solutions and strengthen brand presence through industry events.• Promoting a comprehensive portfolio of telecommunication and digital solutions, including connectivity, IoT, cloud, and security products.• Driving business growth by achieving and exceeding sales targets, identifying cross-sell and upsell opportunities, and securing new business contracts.• Organizing workshops, training sessions, and demos to educate clients on leveraging digital tools, IoT, and security solutions for improved outcomes.• Partnering with clients to enable digital transformation initiatives that drive operational efficiency, cost savings, and enhanced service delivery. -
Senior Account ManagerIndosat Business Nov 2021 - Aug 2023Central Java, IndonesiaProduct and service solutions :● Connectivity: Internet Services, Managed Networks.● Digital Tools & Applications: Business Apps, WhatsApp Business, Digital Engagement Platforms.● Mobile Solutions: Communication Infrastructure, Roaming, Business Solutions.● IoT: Connectivity and bespoke IoT solutions.● Security: Network Protection, Endpoint Security, Managed Security.● Data Center & Cloud: CDN, Cloud, Google Cloud, AWS, Azure & Data Centers.● IDA: Identity Management, AdTech, and Analytics Services.● Voice Solutions: Unified Communications, Voice Platforms, and Toll-Free Services.I am committed to driving digital transformation for my clients by delivering cutting-edge technology solutions, streamlining operations, and enabling business growth in an increasingly connected world.Responsibilities:1. CRM: Build and maintain strategic partnerships with clients to ensure satisfaction, foster long-term collaborations, and drive business growth.2. Customized Solutions Delivery: Analyze client needs to design and implement bespoke technology solutions, enhancing operational efficiency and achieving business goals.3. Market Expertise: Leverage industry knowledge to align product offerings with market demands across connectivity, mobile, IoT, cloud infrastructure, and security.4. Strategic Brand Marketing: Develop targeted marketing strategies to position products effectively within segmented markets, ensuring optimal brand visibility and relevance.5. Consultative Sales Approach: Provide expert consultation on advanced solutions, including connectivity, digital tools, IoT applications, and data-driven technologies, to meet evolving customer challenges.6. Revenue Growth: Drive profitability by identifying opportunities, negotiating contracts, and delivering high-value services.7. Innovation and Insights: Stay ahead of industry trends, offering forward-thinking insights that enable clients to adapt to digital transformation and emerging technologies. -
Senior Account ManagerPt. Indonesia Comnets Plus Oct 2020 - Sep 2021Semarang, Central Java, Indonesia• Strategically managed and developed relationships with key clients to drive revenue growth and ensure customer satisfaction.• Conducted needs assessments and presented ICT solutions aligned with client objectives.• Organized and led events, workshops, and campaigns to drive engagement in universities, government institutions, and business hubs.
-
Branch ManagerBiznet Networks Jan 2015 - Aug 2020Jakarta SelatanLead branch operations with a primary focus on driving sales, increasing subscriber base, maximizing revenue, and enhancing brand visibility and loyalty within the internet services market.● Develop and implement sales strategies to achieve branch revenue targets.● Recruit, train, and manage a high-performing sales team.● Manage branch resources effectively, including budgeting, staffing, and inventory control.● Set clear goals and expectations for the team, providing regular feedback and support.● Promote a collaborative work environment that encourages innovation and accountability.● Plan, execute, and oversee brand activation campaigns aimed at increasing product/service visibility and subscriber base.● Analyze market trends, customer needs, and competitor activities to identify new revenue opportunities.● Collaborate with marketing teams to design events, promotions, and partnerships that enhance brand awareness and engagement.● Organize and execute local events that connect the brand with target audiences, enhancing community relationships. And Partner with local influencers, businesses, and organizations to amplify event reach and impact.
-
Area Sales ManagerPt. Mnc Sky Vision Aug 2013 - Dec 2014Jawa Tengah - Diy & KalimantanI am responsible for driving subscriber acquisition, increasing revenue, and building a strong brand presence through strategic partnerships and targeted brand activation initiatives. My role encompasses a blend of sales leadership, operational management, and marketing execution to achieve organizational goals within the designated territories.● Lead, mentor, and motivate the sales and dealer management teams to achieve collective success.● Provide ongoing training and skill development opportunities to ensure teams are equipped with the knowledge and tools to succeed. ● Conduct regular market analysis to identify growth opportunities, competitor activity, and evolving customer needs.● Organize and manage events, roadshows, and promotional activities to enhance brand awareness and customer engagement.● Design and execute targeted brand activation campaigns to boost subscriber acquisition, increase revenue, and promote brand loyalty.● Conduct regular performance evaluations of dealer partners and provide support to enhance productivity and customer acquisition efforts. ● Develop and implement sales strategies to achieve monthly, quarterly, and annual revenue and subscriber targets. -
Assistant Store ManagerZara Jan 2012 - Jul 2013Central Jakarta, Plaza SenayanTo meet revenue goals, increase consumer engagement, and preserve the brand's reputation, collaborate closely with the store manager and the team. Contribute significantly to improving customer satisfaction, increasing sales, and maintaining seamless retail operations while adhering to ZARA's international brand standards.● Support the team in achieving their individual KPIs through coaching and motivation.● Actively engage with customers to build relationships and gather feedback for continuous improvement.● Oversee day-to-day operations, including inventory management, visual merchandising, and stock replenishment.● Plan and execute in-store events, promotions, and campaigns to drive customer engagement.● Stay updated on fashion trends and competitor activities to adjust sales and marketing approaches.
-
Area Sales CordinatorPt Axis Telekom Indonesia Jul 2007 - Dec 2011Jakarta, IndonesiaMy responsibility is to drive business growth and achieve sales targets through effective coordination, execution, and management of sales activities across assigned regions. The role requires a strong focus on customer acquisition, retailer engagement, brand activation, and revenue growth while ensuring alignment with AXIS brand strategies and market goals.● Build and maintain strong relationships with retailers and distribution channels to optimize sales performance.● Develop and implement sales strategies to increase subscribers and revenue in the B2C and retailer segments.● Conduct regular training and workshops for retailers to improve product knowledge and sales effectiveness.● Provide ongoing support and incentives to maximize retailer loyalty and productivity.● Analyze sales performance data to identify trends, gaps, and areas for improvement.● Conduct market research to identify growth opportunities and address competition effectively.● Plan and execute local brand activation campaigns targeting increased brand awareness and subscriber growth.● Collaborate with the marketing team to ensure campaigns align with AXIS's branding and marketing objectives.● Work closely with the customer service team to address subscriber concerns and improve satisfaction. -
Customer Service SupervisorPt. Global Teleshop Tbk Mar 2004 - Jun 2007Jabodetabek , IndonesiaLead and oversee the customer service team to deliver exceptional service experiences in the retail segment, with a focus on increasing revenues, enhancing brand awareness, driving engagement, and fostering customer loyalty.● Supervise daily operations of the customer service team to ensure high-quality, efficient, and empathetic customer support.● Recruit, train, and mentor customer service staff, fostering a culture of continuous learning and collaboration.● Plan and execute brand activation campaigns within the retail environment to promote Nokia smartphone products and services.● Organize in-store events, demonstrations, and workshops to increase customer engagement and drive sales.● Train and motivate the customer service team to convert support inquiries into sales.● Implement loyalty programs and retention strategies to enhance customer satisfaction and repeat business.● Work closely with sales, marketing, and product development teams to ensure alignment and deliver a seamless customer experience.
Mohamad Ridwan Abadi Siagian Education Details
-
Business/Managerial Economics
Frequently Asked Questions about Mohamad Ridwan Abadi Siagian
What is Mohamad Ridwan Abadi Siagian's role at the current company?
Mohamad Ridwan Abadi Siagian's current role is Sales Account Manager at Smartfren Business.
What schools did Mohamad Ridwan Abadi Siagian attend?
Mohamad Ridwan Abadi Siagian attended Universitas Gunadarma, Universitas Stikubank Semarang.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial