Customer Experience Specialist
Current
Apr 2024 - Present
AeroLeads people directory · profile
Alejandro B. Email & Phone Number
Innovating to exceed customer expectations
at
MCS Puerto Rico
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Innovating to exceed customer expectations
Location
San Juan, Puerto Rico
Company size
Who is Alejandro B.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Alejandro B. is listed as Innovating to exceed customer expectations at MCS Puerto Rico, a with 871 employees, based in San Juan, Puerto Rico. AeroLeads shows a matched LinkedIn profile for Alejandro B..
Alejandro B. previously worked as Customer Experience Specialist at Mcs Puerto Rico and Customer Success Specialist at Rockwell Automation. Alejandro B. holds Master'S Degree, Project Management from Universitat De Barcelona.
Company email context
Email format at MCS Puerto Rico
This section adds company-level context without repeating Alejandro B.'s masked contact details.
MCS Puerto Rico
Review company-level records connected to Alejandro B. before choosing the right outreach path.
Profile bio
About Alejandro B.
Team-oriented, open-minded and goal-driven professional with more than 10 years of experience, serving worldwide customers and helping global teams in corporate and start-up environments. Skilled in customer journey and project management I'm passionate about multitasking challenges & global environments.
Current workplace
Alejandro B.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Mcs Puerto Rico
3 roles
Alejandro B. work experience
A career timeline built from the work history available for this profile.
Customer Success Specialist
- Ensured effective technology and services adoption that leads to high renewal rates and expansion of annuity based support contracts and software subscriptions.- Monitored product usage and built effective customer success models in achieving program renewal rate.- Managed the adoption, expansion, and renewal motions relevant to each account in Iberia portfolio.- Supported CI process projects leading towards customer engagement.- Increased the customers' health score by… Show more - Ensured effective technology and services adoption that leads to high renewal rates and expansion of annuity based support contracts and software subscriptions.- Monitored product usage and built effective customer success models in achieving program renewal rate.- Managed the adoption, expansion, and renewal motions relevant to each account in Iberia portfolio.- Supported CI process projects leading towards customer engagement.- Increased the customers' health score by identifying opportunities for upselling and cross-selling within existing customers. Show less
Feb 2022 - Oct 2023
Internal Sales Representative
- Attracted and retained suitable business partners to promote and sell the company’s repair services and product range.- Developed, updated and maintained a database of 150+ existing leads and potential customers.- Demonstrated the technical ability of the company’s services and products to potential customers through webinars and on-site presentations.- Assisted with after sales queries, investigated customer complaints, and ensure that they are dealt with to the customers’… Show more - Attracted and retained suitable business partners to promote and sell the company’s repair services and product range.- Developed, updated and maintained a database of 150+ existing leads and potential customers.- Demonstrated the technical ability of the company’s services and products to potential customers through webinars and on-site presentations.- Assisted with after sales queries, investigated customer complaints, and ensure that they are dealt with to the customers’ satisfaction. Show less
Aug 2018 - Jan 2022
Team & coworkers
Colleagues at MCS Puerto Rico
Other employees you can reach at mcs.com.pr. View company contacts for 871 employees →
GS
Grisel Santos
Colleague at Mcs Puerto RicoSan Juan, Puerto Rico
View →
JM
Joel Miranda
Colleague at Mcs Puerto RicoUnited States
View →
MC
Melani Cardona
Colleague at Mcs Puerto RicoPuerto Rico
View →
ED
Estefanía Díaz, Cpa
Colleague at Mcs Puerto RicoPuerto Rico
View →
AS
Axel Santos
Colleague at Mcs Puerto RicoUnited States
View →
NH
Natalia Hoogluiter
Colleague at Mcs Puerto RicoPuerto Rico
View →
RM
Rosannie Murillo Acevedo
Colleague at Mcs Puerto RicoPuerto Rico
View →
AG
Andy Gomez Martinez
Colleague at Mcs Puerto RicoPuerto Rico
View →
MA
Mayra A Morales Vazquez, Mhsa
Colleague at Mcs Puerto RicoSan Juan, Puerto Rico
View →
CW
Collins Wilson
Colleague at Mcs Puerto RicoLagos, Lagos State, Nigeria
View →
Grisel Santos
Colleague at Mcs Puerto RicoSan Juan, Puerto Rico
View →
JM
Joel Miranda
Colleague at Mcs Puerto RicoUnited States
View →
MC
Melani Cardona
Colleague at Mcs Puerto RicoPuerto Rico
View →
ED
Estefanía Díaz, Cpa
Colleague at Mcs Puerto RicoPuerto Rico
View →
AS
Axel Santos
Colleague at Mcs Puerto RicoUnited States
View →
NH
Natalia Hoogluiter
Colleague at Mcs Puerto RicoPuerto Rico
View →
RM
Rosannie Murillo Acevedo
Colleague at Mcs Puerto RicoPuerto Rico
View →
AG
Andy Gomez Martinez
Colleague at Mcs Puerto RicoPuerto Rico
View →
MA
Mayra A Morales Vazquez, Mhsa
Colleague at Mcs Puerto RicoSan Juan, Puerto Rico
View →
CW
Collins Wilson
Colleague at Mcs Puerto RicoLagos, Lagos State, Nigeria
View →
1 education record
Alejandro B. education
FAQ
Frequently asked questions about Alejandro B.
Quick answers generated from the profile data available on this page.
What company does Alejandro B. work for?
Alejandro B. works for MCS Puerto Rico.
What is Alejandro B.'s role at MCS Puerto Rico?
Alejandro B. is listed as Innovating to exceed customer expectations at MCS Puerto Rico.
Where is Alejandro B. based?
Alejandro B. is based in San Juan, Puerto Rico while working with MCS Puerto Rico.
What companies has Alejandro B. worked for?
Alejandro B. has worked for Mcs Puerto Rico and Rockwell Automation.
Who are Alejandro B.'s colleagues at MCS Puerto Rico?
Alejandro B.'s colleagues at MCS Puerto Rico include Grisel Santos, Joel Miranda, Melani Cardona, Estefanía Díaz, Cpa, and Axel Santos.
How can I contact Alejandro B.?
You can use AeroLeads to view verified contact signals for Alejandro B. at MCS Puerto Rico, including work email, phone, and LinkedIn data when available.
What schools did Alejandro B. attend?
Alejandro B. holds Master'S Degree, Project Management from Universitat De Barcelona.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Alejandro B. you were looking for.
View similar profiles
