Andrew Bale Email & Phone Number

Portland, Oregon, US

Bethlehem, PA, US

• Responsible for managing:
• and monitoring the entire lifecycle of the company's information systems within the constraints of scope, schedule, budget, and ongoing operational costs
• the security of all information systems
• the alignment of information technology services with business needs
• policies, plans, procedures, and other technical documentation to support the infrastructure, end-users, and business
• the evaluation, identification, and development of timely solutions for operational problems or customer needs to increase efficiency and minimize overhead

Bethlehem, PA, US

• Responsible for engineering, administrating, and supporting all systems and infrastructure across multiple sites.
• Manage Hyper-V virtualization environment, Windows and Linux servers, backup and recovery system, Active Directory, Exchange, SharePoint, SQL server, core applications, Deltek T&E and GCS Premier, Nagios, Subversion.
• Triage, troubleshoot, communicate, and resolve end-user, system, and infrastructure incidents and problems.
• Effective assessment of customer needs and engineering of solutions to meet those needs.
• Manage and support fleet of end-user workstations and equipment; provide training for end-users.
• Develop IT-related policies, plans, procedures, budgets, and other documentation to support the infrastructure, end-users, and business.

Bethlehem, PA, US

• Provide data analysis support for the US Army Joint Base Lewis-McChord Yakima Training Center Environmental Division.
• Respond to data calls to achieve regulatory compliance.
• Design, implement, maintain, and support databases to meet organizational requirements.
• Provide and present reports and analysis on environmental data.
• Develop applications and procedures to enable staff continuity throughout the division.

Ellensburg, WA, US

• Customer service
• Shift management
• Financial reports
• Inventory management

• Troubleshooting, diagnosing, and resolving hardware and software issues
• System building, installation, testing, and maintenance
• Hardware, software, and network support
• Customer Service
• Sales

Ellensburg, WA, US

• Provide support for parking department staff workstations, handheld computer, and other devices.
• Develop custom reports for parking department staff.
• Develop, maintain, and support custom applications to enhance the services available to parking department customers.
• Support T2 systems parking management application software.
• Provide tier 1 support for university students.