Amin Banihashemi Email & Phone Number

Vancouver, British Columbia, Canada

As a cashier at Shell Gas Station, I deliver exceptional customer service while efficiently managing sales transactions. My responsibilities include greeting customers, handling cash and credit/debit card transactions, operating the POS system, monitoring inventory, and issuing receipts. I ensure the store remains well-stocked and clean, and I resolve customer issues promptly. This role has enhanced my customer service skills, attention to detail, and ability to handle high-pressure situations.… Show more As a cashier at Shell Gas Station, I deliver exceptional customer service while efficiently managing sales transactions. My responsibilities include greeting customers, handling cash and credit/debit card transactions, operating the POS system, monitoring inventory, and issuing receipts. I ensure the store remains well-stocked and clean, and I resolve customer issues promptly. This role has enhanced my customer service skills, attention to detail, and ability to handle high-pressure situations. I am currently a student awaiting my work permit. Show less

Tehran Province, Iran

• Designing and Developing of www.saramadups.com website.• Initialize and ready the above website

Tehran, Iran

• Designing and Developing of www.saramadups.com website.• Initialize and ready the above website• Internet marketing for sail the products.• Planning for strategic decisions as a member of the board.

Tehran, Iran

• Designed and implemented a dashboard application to monitor production lines• Designed and implemented an application to analyze factory production data• Collected and integrated customer data from sales, marketing and support departments• Implemented Microsoft Dynamics Customer Relationship Manager (CRM) Software• Modified all customer-related processes, which resulted in data synchronization to the CRM system• Implemented online call center as a front-end of CRM system… Show more • Designed and implemented a dashboard application to monitor production lines• Designed and implemented an application to analyze factory production data• Collected and integrated customer data from sales, marketing and support departments• Implemented Microsoft Dynamics Customer Relationship Manager (CRM) Software• Modified all customer-related processes, which resulted in data synchronization to the CRM system• Implemented online call center as a front-end of CRM system for customer interaction• Setup and built new network based on company new goals Show less

Tehran, Iran

• Designed and built an advanced bus application for drivers. The application featured GPS-tracking, maps, payment tags, payment history, and other driving-related data.• Wrote and implemented restful web services and JSON data• Redesigned the front-end and UI of some applications to reduce their bugs and incompatibilities to other devices• Analyzed test results for errors, bugs and performance• Prepared test scenarios and execution plans to ensure their usability• Tested… Show more • Designed and built an advanced bus application for drivers. The application featured GPS-tracking, maps, payment tags, payment history, and other driving-related data.• Wrote and implemented restful web services and JSON data• Redesigned the front-end and UI of some applications to reduce their bugs and incompatibilities to other devices• Analyzed test results for errors, bugs and performance• Prepared test scenarios and execution plans to ensure their usability• Tested company applications on multiple android targets and debugged the issues that were found• Tested applications on various devices to ensure their compatibilities and defined standards• Tested troubleshooting methods• Planned maintenance phases of three commercial applications Show less

Tehran, Iran

• Cleaning data in preparation for analysis• Optimized business process by providing data analysis reports which are showed redundancies and bugs• Interpreted data, analyzed results by using statistical techniques• Installed, configured and tested computer systems• Recommended new and upgraded technologies based on company needs and strategies• Contributed to various forms of documentations• IT major incident and outage reports• Provided technical support across the… Show more • Cleaning data in preparation for analysis• Optimized business process by providing data analysis reports which are showed redundancies and bugs• Interpreted data, analyzed results by using statistical techniques• Installed, configured and tested computer systems• Recommended new and upgraded technologies based on company needs and strategies• Contributed to various forms of documentations• IT major incident and outage reports• Provided technical support across the company Show less

Tehran, Iran

 Troubleshot issues relating to windows domain and workgroups, windows networking, user profile creation and modification, LAN/WAN connectivity, firewall configuration, hardware diagnostics, Microsoft Office Suite. Monitored & Maintained computer networks Prioritized & managed the IT workflow Diagnosed troubleshooting and resolved issues which are scheduled my employees. Scheduled and run pre maintenance plan to ensure IT in restructure Helped staff with technology… Show more  Troubleshot issues relating to windows domain and workgroups, windows networking, user profile creation and modification, LAN/WAN connectivity, firewall configuration, hardware diagnostics, Microsoft Office Suite. Monitored & Maintained computer networks Prioritized & managed the IT workflow Diagnosed troubleshooting and resolved issues which are scheduled my employees. Scheduled and run pre maintenance plan to ensure IT in restructure Helped staff with technology issues at their location and learned to diagnose and prevent themselves. Maintained and troubleshot devices and systems, hardware, and software. Show less

• Provided remote technical support for POS supporters• Repaired POS hardware and configured its software• Installed configure computer applications• Monitored & Maintained computer networks• Prioritized & managed the IT workflows• Diagnosed troubleshooting and resolved issues which are scheduled by company employees.• Scheduled and run pre maintenance plan to ensure IT in restructure

Tehran, Iran

• Analyzed and reported supporter violations and troubleshoot them.• Analyzed the POS (point of sale)vwork reports• Packed up the POS data and configured security settings to ensure their security access• Diagnosed and solved POS issues• Followed up with clients to ensure their problems were solved

Master'S Degree, Leadership (Business)

Associate'S Degree, Computer Software Engineering

Bachelor Of Engineering - Be, Computer Software Engineering