Ann-Marie Mansfield Email & Phone Number

Canandaigua, NY, US

Hawthorne, California, US

Pittsford, New York, US

Plano, Texas, US

Plano, Texas, US

Pittsford, New York, US

Pittsford, New York, US

VOC advocate for Key Accounts Team and our CustomersInitiate Help Desk for limited Key Accounts Key account qualification and management process Assist the field team managing issues and escalations that cross interdepartmental boundaries Manage communications and expectations with team and customerDesign, Implement and Manage DashboardSpecial Projects

Pittsford, New York, US

Support of the sales organization by providing sales support to our Regional Sales Managers, resellers (VARs), end-users and A&E consultants. Working closely within assigned region(s), this includes: providing quotes for product sales and system support agreements to VARs and Lenel field sales, direct selling of products to VARs, promoting new product.

Pittsford, New York, US

Provide world-class support to customers in order to fulfill their needs regarding Lenel products, services and customer processes. Effectively work with all internal and external Lenel customers assessing needs, provide assistance and resolve problems in a timely manner.Train and mentor team and new employees.Manage and maintain phone and email.

Hickory, NC, US

Provide world class customer support with report analysis, presentation preperation, supply chain analysis, and customer service.Review and analyze client data weekly for trends, issues and additional opportunities for freight cost savings.Review open client requests. Check status and ensure progress towards request closure and client satisfaction. Review.

Hickory, NC, US

• Review and analyze client data weekly for trends, issues and additional opportunities for freight cost savings.
• Review open client requests. Check status and ensure progress towards request closure and client satisfaction. Review carrier performance and client’s satisfaction with carrier performance.
• Conduct monthly client reviews. Review company tools and services available to assigned clients. Document which tools are being used, the client’s satisfaction with the tools and demonstrate newer tools that the client.
• Attempt to engage client on new services (organic revenue growth) and/or offer additional cost savings opportunities through cost analysis, if applicable.
• Create case studies highlighting a client's use of Transportation Insight’s products/services for marketing and retention purposes.
• Cost minimization: Review opportunities for an assigned client to move more cost attractive solutions, as well as, investigate additional ways in which a client may reduce their operational cost (while maintaining an.

Miami, FL, US

Administrative and sales support, licensing backup, assisted in other departments as needed. Put together sales presentations, did sales research, Documented sales survey results. Created unique reporting to large client requesting tracking and trending of driver speeds and MPG performance. Ordered supplies for 22 locations.

Norwalk, Connecticut, US

Scheduled trucked from Mexico and SEC's to various warehouse locations. Determined how many trucks were needed by using cubing. Backup support to co-workers. Greenbelt project to identify areas of cost reduction within intra-company shipments

Norwalk, Connecticut, US

Process domestic and international freight bills, designed monthly "testing" to check knowledge of freight payment team (make sure everyone had consistent understanding). Made recommendations on improvements to the freight payment system. Worked closely with other departments to help ensure proper coding of freight invoices.

Norwalk, Connecticut, US

Assembly and welding positions. BAWG leader, PAC Committee, Business Steering Committe member, Ergonomics team and Safety team member. Study Team member (six month process). Monitored and ran Powder Coat line for the manufacture of Fuser rolls.

Education record

Business