Ashish Bathla Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

● Worked on HDP (Legacy Hortonworks Data Platform), CDH (Cloudera Distributed Hadoop Platform), and CDP (Cloudera Data Platform) to provide technical support to the customers.● Worked as an SME Support Engineer to assist customers by troubleshooting different issues in Hive, LLAP, Oozie, Tez, Sqoop, Impala, and Spark on Hive.● Got SME badge by demonstrating expert skills in HIVE.● Handled Frontline SME Jiras of Hive Component to help our Internal Operations team to provide faster resolution to the customers.● Helped in the Data Migration and upgrade process between HDP/CDH to CDP product stack.● Responsible for building and managing clusters and reproducing different customer scenarios in the house lab, giving hands-on experience with different use cases.● Worked with Cloudera’s internal engineering team to validate the fix, and backport patches with the help of the Product team for delivering the HotFix to the customer.● Written Product Knowledge Base articles for customers● Worked on Cloudera Insight Jiras by providing mostly faces customer issues to the Product Specialist team to help in improving the product.● Worked on Cloudera Private Cloud and Public Cloud Data Services to assist the Customer on the Container based Service like CDW(Cloudera Data Warehouse).

Bangalore

● Worked on Hortonworks Data Platform(HDP) products to provide technical support to customers.● Worked on Hadoop Components like HDFS, YARN, Zookeeper, Ambari (To Manage HDP Cluster) Ranger (Authorization), Knox (Hadoop Gateway), and authorization tools like Kerberos, LDAP.● Worked with the SRE team for Cloudera’s Premier Customers by monitoring the Live running HDP Cluster servers and providing cluster alerts to the SRE team.