Adam B.

Adam B. Email and Phone Number

IT Professional | Focused on Educating Users and Companies | Support through Education @ Ninefold Solutions
Adam B.'s Location
Houston, Texas, United States, United States
Adam B.'s Contact Details

Adam B. personal email

n/a
About Adam B.

I have nearly 20 years of experience supporting and managing various Hardware types and networking, Operating Systems, and in-depth knowledge of Apple hardware and software. All of this is accompanied by years of person-to-person support-related customer service has led me to be an IT Professional focused on delivering more than support but with a focus on education and awareness for clients and end users. Key motto: Managing IT is more effective and efficient when support personnel and end users/clients are made confident through education.

Adam B.'s Current Company Details
Ninefold Solutions

Ninefold Solutions

View
IT Professional | Focused on Educating Users and Companies | Support through Education
Adam B. Work Experience Details
  • Ninefold Solutions
    Support Engineer
    Ninefold Solutions Feb 2020 - Present
    Sugar Land, Texas, Us
    Provide a on-site support for client's. Assisting in physical hardware and software support. As well as act as a liaison between other IT vendors and client. Facilitating day-to-day routine maintenance and awareness of system situational preparedness.
    View
  • Contemporary West Townhouse Condominiums
    Hoa Board President
    Contemporary West Townhouse Condominiums Jan 2021 - Jan 2024
    Manage with four other board members a 69-unit property.
  • Ipanema Solutions Llc
    Field Project Manager
    Ipanema Solutions Llc Jan 2018 - Jan 2020
    Ann Arbor, Michigan, Us
    Supporting hospitality clients with systems/networking implementation and troubleshooting in new builds, remodel and existing infrastructure. Performing, when needed, as a field project manager to complete tasks with other coworkers and/or contractors/vendors. Managing assets, man hours, tasks designation and multiple schedules. Using ConnectWise to manage assigned tickets, with associated software like Automate and Passportal. All service required nearly 100% travel to complete all work.
    View
  • Preactive It Solutions
    Field Service Technician
    Preactive It Solutions Jun 2017 - Nov 2017
    Houston, Texas, Us
    Using remote management from MaxFocus/Solar Winds managed nearly 600 End User devices and 200 Servers. Handled day-to-day help desk requirements and scheduling Field Service Technicians to assist onsite using Autotask ticketing system. Developed methods of reducing daily task load to manage all systems using scripting and other automation services. Worked with other Technicians to document all process and procedures into ITGlue.
    View
  • Compucom
    Field Service Technician
    Compucom Jul 2013 - Apr 2017
    Fort Mill, Sc, Us
    Manage ticket queue of assigned tickets for specific regions and issues. Handle customer remote communication, support and troubleshooting to resolve tickets in a cost and time effective manner. Meet or exceed SLA requirements for several client companies. Complete on-site support for issues, if remote services can't complete tasks. Support office and retail locations from POS machines to slim clients and IP Phones to Port activations.
    View

Adam B. Skills

Windows Computer Repair Technical Support Troubleshooting Customer Service Help Desk Support Microsoft Office System Deployment Tcp/ip Computer Maintenance Hardware Servers Operating Systems Computer Hardware Vpn System Administration Windows 7 Active Directory Networking Citrix Mac Os It Hardware Support Theatre Computer Networking Lcd Projectors Browsers Apple Software Windows Xp Mac Os X Server Teleconferencing Avaya Ip Telephony Microsoft Word Microsoft Excel Microsoft Powerpoint Batch Files Command Prompt Voice Over Ip Office 365 Network Administration Linux Ubuntu

Adam B. Education Details

  • Western Governors University
    Western Governors University
    Information Technology
  • Abilene Christian University
    Abilene Christian University
    Technical Theatre/Theatre Design And Technology
  • Letourneau University
    Letourneau University
    General
  • Pine Tree High School
    Pine Tree High School
    General Studies

Frequently Asked Questions about Adam B.

What company does Adam B. work for?

Adam B. works for Ninefold Solutions

What is Adam B.'s role at the current company?

Adam B.'s current role is IT Professional | Focused on Educating Users and Companies | Support through Education.

What is Adam B.'s email address?

Adam B.'s email address is ad****@****ons.com

What schools did Adam B. attend?

Adam B. attended Western Governors University, Abilene Christian University, Letourneau University, Pine Tree High School.

What are some of Adam B.'s interests?

Adam B. has interest in Computers, Live Theatre, Gaming, Reading, Movies.

What skills is Adam B. known for?

Adam B. has skills like Windows, Computer Repair, Technical Support, Troubleshooting, Customer Service, Help Desk Support, Microsoft Office, System Deployment, Tcp/ip, Computer Maintenance, Hardware, Servers.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.