Computer And Networks Engineer
CurrentAs a Computer and Networks Engineer, I serve as the Network Administrator and Supervisor for the Department of Network Systems across all branches of the company and its subsidiaries. My role involves overseeing the implementation and management of Cisco Meraki SD-WAN solutions to ensure optimal network performance. I supervise the Communications and Customer Service Center, utilizing the AVAYA IP office system to enhance customer interaction and service delivery. I also manage the design and installation of local networks, provide technical support for email accounts using Google services, and address substantive issues related to LAN/WAN networks. I am responsible for coordinating with the Saudi Communications Company for service invoicing and reporting malfunctions, ensuring a smooth operation of network services throughout the organization.