Abbas Ali Email & Phone Number

Hemel Hempstead, England, United Kingdom

• Resolve problems swiftly and professionally, with effective communication between all relevant parties• Assisting the floor as a team resource, training staff, and ensuring a high standard of competency in task is established and maintained• Ensuring successful performance, through tracking, reporting, and feedback of staff performance

London, England, United Kingdom

• Managing the full sales cycle with new customers.• Involved in all aspects of the hiring process.• Achieved the highest personal record of sales in 1 month by reaching a total of 80 customer sales.• Worked across 3 different campaigns Money Saving Expert, Virgin & Shell Energy.• Consistently hit target across 3 different campaigns.• Self-managing myself to ensure I keep developing my sales and leadership skills.

Watford, England, United Kingdom

• Consistently overachieved on my NPS customer score & call quality.• Subscribed over 8% of my customer calls to ASOS premier target was 4%.• Provided customers with a service of first-time resolution when possible• Managed to exceed the KPI’s set whilst maintaining excellent quality • Responded to more queries per hour than stated on my target list, to ensure that customers' queries were resolved as soon as possible.• Managed customers across different platforms, including Social Media, Email, and Live Chat• Actively highlighted trends in any customer queries to my TL so that we could resolve and contact any other customers before they get in touch themselves.

Hertfordshire, England, United Kingdom

• Actively making sure all food and other stock was ordered on time as stock-outs can be costly to the business. • Booking catering events such as to make extra income for the business, Helped the business make an extra £1600 per week profit.• As well as maintaining business I also had to ensure the rest of my team had a shared, varied and fair workload. • Managing multiple moving parts, I can now priorities effectively and manage my time better allowing me time to solve problems in a creative way both inside and outside of work. • I enjoyed the daily challenges and opportunities that came with managing a team in a fast-paced environment

Hertfordshire, England, United Kingdom

• Supervising swimming activities at the aquatic center and making sure that safety procedures, guidelines, and policies are followed. • Warning of unsafe activities and enforcing water safety policies and pool regulations. • Providing first aid in the event of injury, rescuing swimmers in danger or distress, and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary. • Inspect pool equipment, facilities, and water to make sure they are usable and safe.• Maintaining full concentration and ensuring that your zone is safe. • Regularly check the water levels and sending the water off to be tested